Allstate jobs

Allstate/National General seeks a Lender Services Representative to handle 60–80 inbound calls per shift for mortgage servicing, escrow accounts, and property insurance inquiries. The role requires strong communication, Microsoft Office proficiency, and ability to manage escalations in a high-volume call center. Entry-level (0–2 years customer service preferred). Full-time, United States location (remote or onsite not specified). Salary not disclosed.

Allstate/National General seeks a Client Service Associate II to manage 60–80 inbound calls per shift regarding mortgage servicing, escrow accounts, and property insurance claims. Role requires strong communication, Excel proficiency, and ability to handle complex customer interactions in a fast-paced call center. Entry-level (0–2 years customer service preferred). Full-time, United States location. Salary not disclosed.

National General/Allstate seeks a Direct Sales Agent Specialist in Smyrna to drive insurance sales (auto, life, roadside assistance) through walk-in customers, marketing calls, and community engagement. Role is performance-based with uncapped monthly incentive; requires P&C licensing within 90 days or preferred prior experience. Offers Day 1 benefits, 20 PTO days, 6 paid holidays. Full-time, retail location. Salary: base hourly + commission.

Applied Machine Learning Engineer (all levels) at Allstate, fully remote. Role focuses on designing, building, and operating ML models across the full lifecycle (data exploration, feature engineering, deployment, monitoring). Requires Python (pandas, numpy, scikit-learn), ML libraries (XGBoost, LightGBM, PyTorch/TensorFlow), SQL, and willingness to learn Terraform/Java/TypeScript. Salary and equity not disclosed; levels range from entry (0–2 years) to senior (3+ years operating ML systems).