Bill.com jobs

Senior Manager position at Bill.com (financial automation fintech) responsible for leading risk portfolio and strategic initiatives. The role involves program and vendor management for the Risk organization, building operating frameworks with AI tooling, and leading an analytics/portfolio management team. Located in US (remote-eligible). Focus is on credit risk, fraud risk, and reputational risk domains rather than revenue/sales operations.

Director, Risk Portfolio Management at BILL.com (fintech, US-based, remote-eligible). Leads a team of data scientists and analysts owning fraud and credit risk portfolio management, KPI development, financial loss forecasting, and model development. Translates portfolio data into strategic guidance on resource allocation and risk-adjusted returns. Reports to Senior Director of Risk Portfolio Management and partners with cross-functional teams to balance risk controls with business growth across BILL's product spectrum.

Senior Manager role at Bill.com leading strategy and execution of AI-powered knowledge ecosystems (RAG, semantic search, knowledge taxonomies) for customer-facing AI Support Agent and internal tools. Responsibilities include content architecture, AI-ready documentation, knowledge governance, and KPI frameworks. Remote-eligible across San Jose, Draper, or fully remote within the United States.

Founding-team AI Automation Specialist role at Bill.com's Customer Experience Operations, tasked with building agentic systems to automate manual support workflows (reporting, QA analysis, escalation detection, memory architecture). Focus is deployment across Slack/Salesforce, process automation, and operational intelligence for support teams. Remote-eligible across the United States.

Senior Staff Design Program Manager at Bill.com, a financial automation platform. Architect of design operations across 60+ designers/researchers, building design infrastructure, governance, and processes. US-based role (remote-eligible suggested) but function is design operations/management, not software engineering.