Braze jobs

Braze is hiring a Technical Account Manager in San Francisco to own the technical relationship with enterprise and strategic customers throughout their lifecycle. You'll serve as the primary technical advisor for a named portfolio of complex accounts, driving value through platform adoption, technical enablement, and architecture guidance—collaborating closely with customer success teams and acting as the bridge between client engineering teams and Braze's product organization. The role requires 3-5 years of experience as a product/implementation expert, business analyst, or customer success professional with strong technical competence, plus the ability to manage multiple concurrent customer initiatives and translate technical requirements across teams. Braze emphasizes a culture of high standards, autonomy, accountability, and work-life harmony while navigating rapid global growth. This is a premium service offering role focused on some of Braze's most advanced customers with complex enterprise architectures and geographical/scale challenges. The position is based in San Francisco with no remote flexibility mentioned.