Citymapper jobs

Via seeks a Partner Success Manager (remote) to own transportation partner relationships, manage contract renewals and service expansions, analyze performance data, and drive revenue growth. Requires 4+ years client-facing experience, quantitative skills, and relationship management in high-stakes environments. Remote US-based role aligns with location preference, but core function is customer success, not operations.

Via (Citymapper) seeks a Partner Success Manager for the Western US (San Francisco onsite) to own transportation partner relationships, manage contract renewals, analyze service performance data, and drive revenue growth. Requires 4+ years client-facing experience, data acumen, and relationship management. Salary range $85K–$110K; onsite in San Francisco required, which does not meet Michael's remote/hybrid requirement.

Via seeks a Senior Partner Success Manager (remote) to manage a strategic portfolio of transportation partners, owning renewals, service expansions, and stakeholder relationships with high autonomy. Requires 7+ years client-facing experience with senior stakeholder management, data-driven decision-making, and complex negotiation skills. Remote US-based role aligns with location preference, but the core function is client success, not operations.

Strategic Proposals Lead at Via, a transportation technology platform. The role involves leading proposal creation and strategy for public transit partnerships, acting as lead writer for competitive procurements, managing multiple partner negotiations in parallel, and collaborating with executive leadership. Requires 5+ years of proposal/writing experience and strong commercial judgment in a complex B2B enterprise sales environment.

Senior Partner Success Manager, Western US at Citymapper (now Via—location listed as Seattle). The role owns the success and commercial outcomes for a portfolio of public transportation partners, building durable relationships with city and agency leadership, managing contract renewals and service expansions, and analyzing performance data to drive growth. This is a partner/client success and account management role with P&L ownership across a strategic portfolio.

Field Operations Manager role at Via (a public transportation technology company) based in Madison, WI. Requires 4-5 days onsite per week, focused on daily operations of transit services including fleet management, driver supervision, compliance, and rider experience. Salary range $65,000–$75,000 per year. This is a hands-on, field-centric operations role without the revenue or GTM component Michael seeks.

Mechanic at Citymapper (Mobile, AL; 5 days onsite). Hands-on role diagnosing, repairing, and maintaining transit buses and support vehicles. Responsibilities include preventive maintenance, mechanical/electrical/hydraulic repairs, DOT safety inspections, road call response, diagnostic work, and accurate work order documentation. Requires vocational automotive training, 2+ years hands-on experience (transit bus or diesel preferred), comfort with schematics and diagnostic tools, and detail-oriented documentation.

Partner Success Manager, Western US at Citymapper (Los Angeles). Serves as primary POC for transportation partner relationships (cities and agencies), building long-term partnerships and driving commercial outcomes. Responsibilities include performance data analysis, actionable recommendations for service improvement, contract renewal/expansion negotiations, internal advocacy, and relationship development. Requires 4+ years client-facing experience (consulting, customer success, tech), quantitative skills, relationship-building ability, and self-starter mentality. Base salary $85K–$110K.

Account Director, Western US at Citymapper (San Francisco). Owns portfolio of complex, high-value transportation partner relationships as primary POC for executive city/agency leadership. Responsibilities include strategic advisory, service performance data analysis, multi-year contract renewals and service expansion negotiations, and internal advocacy for partner needs. Requires 10+ years client-facing experience with track record of owning/growing strategic accounts independently at senior levels, quantitative skills, and natural leadership ability to influence peers and set standards.

Parts Clerk at Via (transit tech company) in Mobile, AL. Role manages parts inventory, processes requisitions and purchase orders, tracks stock, generates utilization reports, and maintains storeroom organization. Salary starting at $18.30/hr. Requires attention to detail, computer proficiency, forklift operation, and ability to lift up to 50–100 lbs. Drug screen and background check mandatory; in-person interview at Mobile office required.

Utility Worker at Via (transportation tech company) in Mobile, AL. Role includes vehicle and facility maintenance, basic vehicle repairs under supervision, equipment operation, and general operations support. Salary $18–20/hr. Requires valid driver's license, drug screen, background check, clean MVR, and in-person interview at Mobile office. On-the-job training provided; no prior transit experience required.

Director, Strategic Partnerships—Western US at Via (transportation tech platform). Role drives revenue growth and closes partnerships with city governments, transit authorities, and private operators across western North America. Requires 10+ years in sales/BD/strategy with proven ability to win complex, multi-stakeholder enterprise/government deals; background in public transport/mobility is a plus. High-ownership individual contributor role combining sales execution, GTM strategy, and thought leadership. Seattle, WA location.

Director, Strategic Partnerships—Western US at Via, based in Los Angeles, CA. Drives revenue growth across western North America by building and closing partnerships with city governments, transit authorities, and operators. Requires 10+ years in sales/BD/strategy with complex, high-value deal experience; public transport/mobility background is a plus. High-ownership role combining deal closing, GTM strategy execution, market intelligence, and senior-level representation.

Director, Strategic Partnerships at Via (public transportation technology platform), based in San Francisco, CA. Responsibilities: building and closing high-impact partnerships with city governments and transport authorities, owning go-to-market strategy for Western US territory, creating business cases, acting as trusted advisor to city leaders, and bringing market intelligence to product/strategy. Requires 10+ years sales/business development/strategy experience with complex, multi-stakeholder deal capability. High-ownership individual contributor role at intersection of technology, policy, and revenue growth.