Sr Associate, Client Operations
Dallas, TXThis is a Senior Associate position in Cotality's Credit Operations team, supporting mortgage lenders and consumers by conducting detailed analysis and research to verify and update credit information for home loan underwriting. Key responsibilities include making 15-20 inbound and outbound calls daily to creditors, borrowers, and lenders to verify credit data; researching and resolving complex credit discrepancies using proprietary tools and databases; and maintaining strict adherence to company standards and Service Level Agreements. Required qualifications include a high school diploma or equivalent, proven background in credit operations, mortgage lending, or loan processing, proficiency in reading credit reports and navigating multi-screen database environments, and strong attention to detail with excellent verbal and written communication skills. The role is based in Irving, Texas with a hybrid work model (1 day onsite, 4 days remote), paying $39,500–$49,400 annually, and requires strict adherence to 8am–7pm Central hours Monday–Friday with no exceptions. The position emphasizes zero-defect accuracy and fast-paced production in a high-volume environment, with prior experience in agent desktop software like CISCO or Calabrio noted as valuable.
Sr Associate, Client Operations
San Diego, CAThis Sr Associate, Client Operations role sits within Cotality's Credit Operations team and involves conducting detailed credit data analysis, verification, and research to support mortgage lenders and consumers in the home loan underwriting process. Key responsibilities include making 15-20 inbound and outbound calls daily to verify and update credit report information, resolving complex credit discrepancies using proprietary tools and databases, providing technical support to lenders, and maintaining precise documentation while meeting strict SLAs. You'll need a high school diploma or equivalent, proven experience in credit operations, mortgage lending, or loan processing, strong proficiency in reading credit reports and navigating multi-screen database systems, and excellent communication skills with an eye for detail. The role is based in San Diego, CA (2385 Northside Drive) with a hybrid model requiring one day onsite (Wednesdays) and four days remote, paying $43,500-$50,000 annually. The position requires strict adherence to fixed hours (6am-5pm Pacific, Monday-Friday) with no exceptions, and prior experience with CISCO or Calabrio desktop software is preferred.
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BengaluruSenior Product Manager - Risk Management
CanadaThis is a Product Manager role for Cotality's Hazard and Catastrophe Products team, focused on building high-resolution hazard solutions and probabilistic catastrophe models for wildfire risk assessment in the insurance and reinsurance sectors. You'll own product vision, strategy, and roadmap while partnering with scientists and meteorologists to translate complex risk modeling into actionable insurance metrics like Average Annual Loss and Probable Maximum Loss. Required qualifications include 5+ years in Product Management (ideally InsurTech, Fintech, or Geospatial Data), familiarity with GIS and catastrophe modeling software, understanding of actuarial concepts like exceedance probability curves and tail risk, and a quantitative degree (Environmental Science, Data Science, Economics, or Engineering). The role demands regulatory expertise to navigate state filings (California Department of Insurance) and deep knowledge of the insurance value chain, plus commercial acumen in bringing data/API solutions to complex business environments. Compensation is CAD $90,000–$120,000 and the position is remote-based. Standout detail: wildfire product development experience is preferred, and you'll need to speak fluent "Actuary" while maintaining technical literacy around APIs and cloud-native data delivery to underwriting systems.
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