Cross River jobs

AVP, Team Lead - Enterprise Systems Support at Cross River is a hands-on IT operations leadership role responsible for day-to-day technical support at the NJ headquarters, supervising 7 technical support engineers. Key responsibilities include end-user troubleshooting (Mac/Windows), ServiceNow ticket management, office inventory/asset lifecycle, and local IT infrastructure support for ~800 employees. The role emphasizes technical hands-on support, ITIL compliance, and operational stability—not strategic operations or revenue management. Located in Fort Lee, NJ.

Senior Technical Account Manager at Cross River is a customer-facing technical liaison role serving as the primary advisor for Tier 1 fintech partners. Responsibilities include technical reviews, incident escalation, product optimization, cross-functional coordination, and documentation creation. The role bridges engineering, operations, and customer needs but is fundamentally a support/relationship management function, not operations strategy or sales leadership. Located in Fort Lee, NJ.

Senior Product Marketing Manager (AVP, Product Marketing) at Cross River, Fort Lee, NJ. This is a strategic B2B product marketing role focused on developing positioning, messaging, and value propositions for fintech infrastructure solutions (payments, lending, embedded finance). Key responsibilities include product/market strategy, narrative development, and cross-functional collaboration with sales, product, and executive teams. Reports to marketing leadership and drives GTM motion; requires 7+ years of product marketing or marketing strategy experience, strong fintech/B2B knowledge, and storytelling ability in complex technical domains.

Cross River seeks a Senior Full Stack Engineer for their LLM-based Agentic platform, designing React UIs alongside Python/Node.js backend services and MCP servers that integrate AI agents with banking systems and APIs. Responsibilities span full-stack architecture, prompt engineering, retrieval pipelines, security, and regulatory compliance. On-site at Fort Lee, NJ headquarters; financial infrastructure company.

Cross River seeks a Staff Software Engineer (10+ years C#, 5+ crypto/blockchain) to lead crypto and blockchain platform design, architecture decisions, and mentorship. The role requires deep blockchain expertise (consensus, smart contracts, major networks like Bitcoin/Ethereum), distributed systems mastery, and cryptographic knowledge. Remote, US-based. Cross River is an established fintech infrastructure company.

Cross River's AI Transformation team is hiring a Software Engineer II (4+ years) based in-office at Fort Lee, NJ headquarters (minimum 3 days/week). The role focuses on AI-augmented solutions using C#/.NET, Python, TypeScript, and AWS, collaborating with AI strategy teams and business stakeholders. The team is newly formed and works on modern AI tool integration and AI-centered product development.

VP, Business Service Management at Cross River, a fintech infrastructure company based in Fort Lee, NJ. The role reports to the Head of Enterprise Systems and leads delivery of complex IT programs, focusing on program execution, governance, and strategic alignment across enterprise applications and data tooling. Requires 10+ years of IT program/portfolio leadership, expertise in Agile/SAFe, business analysis, and product management. This is an onsite IT operations leadership position, not a sales or GTM strategy role.

AVP/VP, AI Transformations Manager at Cross River is a strategic AI program leadership role reporting to the Chief Data and AI Officer. The position drives Cross River's AI transformation roadmap, governs AI initiatives across banking, lending, risk, and compliance, manages commercialization, and oversees program execution and change management. It requires deep AI/ML program management expertise, financial services regulatory knowledge, and strong cross-functional collaboration. Located in Fort Lee, NJ, the role is fundamentally a data/AI strategy and governance function, not revenue operations.