Doctor On Demand jobs

Virtual Care Referral Coordinator role at Doctor On Demand, fully remote, responsible for coordinating specialist referrals, insurance verification, medical records coordination, and patient communication. Contractor position paying $22.79–$29.83/hour. Requires medical office experience and managed care knowledge.

Billing Specialist at Included Health. This role supports the accounts receivable team with routine billing, payment application, credit support, collections, and account reconciliations. Responsibilities include generating invoices accurately, applying payments, monitoring account balances, performing collections follow-up, and researching billing issues. Designed for early-career professionals with billing, accounting, or AR experience. Remote, full-time position.

Virtual Primary Care Nurse Practitioner at Included Health (formerly Doctor On Demand). This clinical role involves providing comprehensive virtual primary care to patients through video and phone visits, managing patient panels, collaborating with multidisciplinary teams, and maintaining clinical quality metrics. Requires board certification as a Family Nurse Practitioner with 4+ years of ambulatory/outpatient primary care experience. Remote position open to candidates nationwide.

Full-time remote Client Success Manager (CSM) position at Doctor On Demand (part of Included Health) managing large, complex enterprise clients with $3M+ ARR. Responsibilities include portfolio management, developing client strategic goals and desired outcomes, establishing retention/upsell plans, fostering member engagement and utilization, identifying and cultivating upsell opportunities, delivering business reviews demonstrating ROI and shared success measures, and building trusted advisor relationships with client executives. Incumbent consults with clients on marketing best practices, partners with Included Health teams for alignment, and advocates for clients internally. Role requires understanding of client strategy, proactive partner engagement, and ability to demonstrate member outcomes and client ROI.

This Manager role owns day-to-day execution and optimization of marketing websites for Included Health, including content publishing, technical SEO, CRO, and web platform operations. The position manages intake workflows, website architecture, and campaign launches while working with WordPress and AI tools to scale marketing operations. Remote, full-time, US-based.