DriveTime jobs

Team Lead, Product Systems Support at SilverRock (part of DriveTime Family of Brands) leads a team handling complex operational and system issues across a multi-platform ecosystem including PCMI, Genesys, Twilio, Pega, and Salesforce. Responsibilities include mentoring team members, acting as technical escalation point for complex incidents, driving root-cause analysis and process improvements, managing system configurations and releases, and building knowledge base content while balancing hands-on support work with leadership duties. Required qualifications are 4+ years in operations/product/systems support roles, 1+ years of leadership or team lead experience, a degree in Business/IT or equivalent, and hands-on experience with ticketing systems, troubleshooting, and multiple business systems; SQL experience is a nice-to-have. The role requires hybrid work with a minimum of three days per week on-site in Phoenix, with competitive pay, comprehensive healthcare coverage, 401(k), tuition reimbursement, and in-house gym access. DriveTime is Great Place to Work certified with 90% employee satisfaction, offering strong internal mobility with over 1,000 employees promoted annually.

Sales and Operations Advisor at DriveTime, the nation's largest privately owned used car sales and finance company, focuses on customer interactions, vehicle matching, and dealership operations across their nationwide dealership network. Core responsibilities include managing the full sales cycle from nurture calls through closing, handling cash and inventory, maintaining compliance, and supporting store operations like opening/closing and administrative tasks. The role requires at least three years of sales and retail operations experience, a high school diploma or equivalent, valid driver's license with clean record, and ability to pass background/drug screening. DriveTime offers competitive compensation with monthly bonuses, comprehensive benefits (medical/dental/vision, 401k, life insurance), tuition reimbursement, and a structured career path progressing through five certification levels with promotion of over 1,000 employees annually; the company is Great Place to Work certified and closed Sundays for work-life balance. This is a learn-and-earn role with increasing responsibility, and DriveTime specifically values candidates who fit their culture and values long-term development.