Fonoa jobs

Fonoa seeks a Technical Support Specialist to provide technical support and troubleshooting for their tax automation API platform used by companies like Uber and Booking. Role involves customer issue resolution, escalation, knowledge base contribution, and API/JSON familiarity. Remote position but company is based in Zagreb, Croatia; ideal candidates have customer support background and tax/financial product experience.

Fonoa, a Tax Operating System company, is hiring a Senior GTM Systems Engineer to design and scale the revenue infrastructure supporting their go-to-market organization. The role sits at the intersection of systems engineering and revenue operations, owning architecture, integrations, data design, and AI deployment across Sales, Marketing, Customer Success, and Partnerships. Key responsibilities include designing scalable revenue systems architecture, deploying AI-powered workflows for lead qualification and forecasting, managing the data model across accounts and opportunities, and integrating Salesforce with marketing platforms, data warehouses, and AI tooling. Required qualifications include 5+ years in GTM Engineering or Revenue Operations, strong Salesforce expertise beyond administration, complex systems integration experience, and proven AI deployment experience. Strong signals include prior LLM/AI API work, experience with tools like n8n or Make, and scaling systems in high-growth B2B SaaS. This is explicitly not a Salesforce Admin, reporting-focused, or project management role—it requires hands-on technical ownership of implementing AI agents and modern systems design, not just coordination or prompt engineering.

Associate Finance Manager at Fonoa overseeing month-end close, balance sheet integrity, payroll accounting, and tax compliance across multiple legal entities. Requires accounting certification (ACA/ACCA). Based in Zagreb, Croatia with remote work, but this is a finance operations role, not software engineering.

Fonoa, a tax automation platform serving companies like Uber and Zoom, is hiring a Product Marketing Lead to own end-to-end product marketing as a senior individual contributor reporting to the VP of Global Marketing. You'll translate the AI Tax Operating System strategy into positioning, launch narratives, sales assets, and competitive plays across 2026 releases, while driving a narrative shift from compliance-first to business transformation messaging targeting CFOs. Key responsibilities include owning product positioning and category framing, executing go-to-market for AI product launches (Intelligence, Agents, Audit, MCP Tax Server), developing competitive battle cards, creating sales enablement assets, and turning customer outcomes into proof points and case studies. Required: 5–8 years of B2B product marketing at high-growth SaaS, API-first, or fintech companies (Series B–D), with dual-buyer experience (technical and business stakeholders), hands-on experience repositioning a company, recent AI product narrative shipping, strong writing skills, and founding or first-PMM experience building the function from scratch. This is a hands-on IC role with no direct reports but high visibility at founder level, working across EMEA and the Americas. Non-negotiable: you must have been a founding or first PMM — this role requires building the function, not inheriting it.

Fonoa is hiring a Communications Lead to own the company's external and internal voice—managing media relations with tier-one press, running social channels, coaching executives on public presence, and driving narratives around product launches and events. The role sits at the intersection of story and strategy, working closely with the Product Marketing Lead to develop and execute Fonoa's recognizable positioning across press, social, internal communications, and events. You'll need 6–10 years of B2B communications experience with at least one stint at a high-growth company, direct experience running founder-led or employee-amplified comms motions, and demonstrated ability to write across formats (press releases, tweets, all-hands scripts, op-eds) while managing executive communication systems. This is a strategic role reporting directly to a co-founder with cross-functional collaboration across EMEA and the Americas leadership teams. Fonoa is a fast-growing tax compliance software company backed by customers like Uber, Zoom, and Booking.com, operating in a high-stakes, category-creation space. Bonus experience includes managing major repositioning efforts or analyst briefings in complex markets.

Fonoa, a tax automation software company serving digital-first enterprises like Uber and Zoom, is hiring an Indirect Tax Tech Transformation Lead to build their new customer success function from the ground up. You'll manage a portfolio of accounts through onboarding and renewal, driving product adoption and identifying growth opportunities while serving as the bridge between customers and Fonoa's product team. Key responsibilities include monitoring account health, facilitating successful implementations, generating case studies, and recommending adoption strategies to help customers maximize value from Fonoa's indirect tax solutions. You'll need 5+ years of experience in indirect tax process improvement, Sales/Use Tax or VAT compliance, with strong project management and stakeholder communication skills across technical and executive levels. This is a newly established role in a fast-paced scale-up where you'll shape customer success strategy from inception, requiring someone comfortable with ambiguity, entrepreneurial in mindset, and genuinely curious about continuously building product and technical expertise—particularly around API-first solutions.

Fonoa is a tax automation SaaS company serving digital-first enterprises like Uber and Zoom, looking for a Senior Product Manager to own a product area end-to-end in a builder-focused PM role. You'll identify problems through customer conversations and GTM signals, prototype solutions using low-code tools (Base44, Lovable, Cursor) before engineering commits resources, validate with customers and tax SMEs, build the commercial case, and ship with engineering—all without people management. The role demands hands-on product building credibility (you've personally shipped working product, not just managed it), deep customer proximity (you conduct calls and feed signal directly into decisions), commercial judgment (you articulate the business case for what you build), enterprise product experience (complex orgs, multi-threaded stakeholders, long sales cycles), and comfort operating under ambiguity with cross-functional influence. Non-negotiable: you must be able to prototype on Monday, test Wednesday, ship Friday, and show working product rather than describe it—this is a senior IC seat on a small, high-calibre team at the core of the company. AI tools actively embedded in your own workflow and high-growth experience rounding out the profile.

Fonoa is hiring a Frontend Engineer to help reshape their platform as they evolve from an API-first company into a broader product experience. The role sits at the intersection of product, design, and engineering, with responsibility for redesigning customer-facing and internal applications, defining frontend architecture and design systems, and building interfaces that support intelligent, agent-driven workflows. You'll need strong experience building high-quality frontend applications with deep knowledge of architecture, state management, performance, and scalability, plus genuine product and design instincts and the ability to collaborate closely with cross-functional teams from concept to production. The tech stack is React and TypeScript on the frontend with Node.js/Go backends, though they emphasize hiring for problem-solving ability over specific tools. Notably, this is a foundational role where you'd help define how frontend engineering operates at the company and shape product experiences around AI-driven workflows and assistant-like interfaces—not just implementing screens. The company values ownership, simplicity, and shipping fast while maintaining quality, and while they list specific experience requirements, they encourage applications from people willing to learn even if you don't have everything.