FourKites jobs

Implementation Manager role at FourKites, a supply chain visibility platform serving Global 1000 enterprises. The role centers on leading enterprise software implementations, customer onboarding, stakeholder management, and project delivery for supply chain clients. The position combines consulting, project management, and training responsibilities across complex, multi-stakeholder deployments.

FourKites seeks an Intern for Community & Documentation on the Product Team based in Chennai, India, focused on creating product/technical content, documentation, demo videos, and knowledge base articles for internal and external audiences. The role emphasizes content creation, writing, and product education within an agile software development environment rather than strategic leadership or sales. Entry-level, India-based; supply chain software company.

FourKites is hiring a Services Consulting Specialist in Chicago or remote to serve as the strategic bridge between Sales and Professional Services, guiding prospects through scoping, risk assessment, and requirements gathering before implementation handoff. The role spans full-cycle responsibilities including pre-sales engagement, leading design sessions to map operations and identify solution gaps, managing ROMs and scope documents, and supporting fixed-fee service offerings with timelines and hours estimates. You'll need strong experience in pre-sales consulting, complex solution scoping, and cross-functional stakeholder management, with ability to balance Sales pressure against realistic delivery commitments and implementation risk. FourKites powers global supply chain operations for major customers like Walmart and Cardinal Health, so this role sits at the intersection of high-stakes customer success and commercial delivery. This is notably a full cycle role spanning both new business and expansion within existing accounts, requiring you to own both the strategic positioning of services and the enforcement of delivery standards with escalation authority to PS leadership when needed.