Handshake jobs

Handshake is hiring a Support Specialist Contractor to provide multi-channel support (email and phone) to employer, student, and career services users on their platform, which connects 25 million job seekers with 1 million+ employers. The role involves resolving 20-30 email tickets and ~10 calls daily, troubleshooting technical workflows, building custom reports, and serving as a product consultant while collaborating with internal teams. Required skills include technical aptitude, strong written and verbal communication, resilience with ambiguity, high attention to detail, and the ability to troubleshoot independently with limited information—bonus points for ZenDesk experience, programming background, or previous EdTech/SaaS customer support roles. This is a 6-month contract (Monday-Friday, 8am-5pm local time) with possibility of extension or conversion to permanent role; candidates must be U.S.-based in one of 26 specified states and not currently a student. Handshake is backed by strong momentum—the company powers a major career platform and recently launched Handshake AI, which scaled to ~$1B run rate in 2025 and pays $60M monthly to 30K+ data contributors working with frontier AI labs.

AI Red Teamer (LLM Generalist) at Handshake, part of their new AI data business supporting frontier AI labs. Role involves stress-testing LLMs through adversarial prompt design, discovering vulnerabilities, and documenting findings across safety, bias, security, and compliance categories. Remote position in Seattle, WA area; pays USD 32-95/hour (~$66k–$197k annually depending on hours). Requires creative thinking and AI safety mindset rather than traditional engineering background.

Federal Account Executive at Handshake selling recruitment/talent platform to US federal agencies. Role involves new business acquisition, customer relationship management, and revenue targets in the federal government segment. Remote US-eligible; salary USD 180k–210k base plus variable compensation. Requires 3–4+ years SaaS account executive experience and federal/government sales familiarity.