Harvey AI jobs

Harvey AI is hiring a first Support Operations Data Analyst (remote, NYC option) to own analytics and reporting for the User Operations function, building dashboards and tracking metrics like CSAT, TTR, and QA scores. The role is individual-contributor, reporting to the Support Operations Manager, requiring Zendesk instrumentation and dashboarding fluency. $112K–$168K annual salary. This is a scaling legal AI platform (1500+ customers, strong investor backing).

Harvey AI is hiring a first Support Operations Data Analyst (remote) to own analytics and reporting for the User Operations function, building dashboards and tracking metrics like CSAT, TTR, and QA scores. The role is individual-contributor, reporting to the Support Operations Manager, requiring Zendesk instrumentation and dashboarding fluency. $112K–$168K annual salary. This is a scaling legal AI platform (1500+ customers, strong investor backing).

Harvey AI is hiring a first Support Operations Data Analyst to own analytics and reporting for the User Operations function, building dashboards and tracking metrics like CSAT, TTR, and QA scores. The role is individual-contributor, reporting to the Support Operations Manager, requiring Zendesk instrumentation and dashboarding fluency. San Francisco onsite location; $112K–$168K annual salary. This is a scaling legal AI platform (1500+ customers, strong investor backing).

Senior Product Operations Manager role at Harvey AI (legal/professional services AI platform). The position involves building and scaling model evaluation infrastructure, managing evaluation workflows and human data providers, and operationalizing evaluation methodologies across product development. Based in San Francisco with remote work option; compensation $150K–$210K annually. This is a product operations and AI evaluation-focused role, not revenue or sales operations.

Senior Frontend Software Engineer at Harvey AI, a legal AI platform with strong PMF and 1500+ customers. Role involves building polished React + TypeScript interfaces for lawyers and organizations to collaborate with AI, owning end-to-end UI features, designing reusable components, and optimizing frontend performance. Requires 4+ years frontend-focused experience, React, TypeScript, and CSS proficiency. Based in Toronto with mandatory 3+ days/week hybrid work model.

People Data Analytics Lead at Harvey AI, a legal tech company using frontier agentic AI. Remote role with option to be based in Chicago, full-time. Founding position responsible for building Harvey's people analytics function from scratch: designing employee lifecycle data layer, building HR data infrastructure in Snowflake, consolidating workforce data from Workday/Ashby/Envoy/Culture Amp, defining people metrics dictionary, and creating forecasting/modeling frameworks. Requires expertise in workforce analytics, people systems, data architecture, SQL, and strong analytical methodology. Salary $180K–$270K. Sits within People Ops with cross-functional partnerships across Total Rewards, Recruiting, and Finance.

Senior Backend Software Engineer role at Harvey AI, a generational legal AI company with 1500+ customers, building foundational infrastructure (auth, permissions, feature flags, notifications) and enterprise collaboration features. Based in Toronto with hybrid 3+ days/week in-office model and relocation assistance offered. Requires 4+ years backend experience, focus on security and system reliability for sensitive legal data.