Imprint jobs

Imprint is hiring a Business Development Manager to own end-to-end deal execution for their co-branded credit card partnerships with major brands like Crate & Barrel, Rakuten, and Booking.com. The role sits at the intersection of sales execution and operations, requiring you to manage deals from discovery through contract signing while building scalable BD systems like CRM structure, pipeline tracking, and reusable pitch assets. Key responsibilities include leading RFP responses and financial modeling, collaborating cross-functionally with Product and Launch Ops teams, and ensuring executive-level polish on all deliverables. You'll need 2–4 years of experience in management consulting, investment banking, corporate strategy, or business development roles, with strong problem-solving, organizational, and communication skills; experience in payments or fintech is a nice-to-have but not required. Imprint is venture-backed by top-tier firms (Kleiner Perkins, Thrive Capital, Khosla) and offers competitive equity, fully covered healthcare with parental leave, and flexibility on work setup. This is a high-ownership role that requires operational rigor and the ability to synthesize complex cross-functional inputs into clear recommendations while moving deals forward with minimal oversight.

Imprint is seeking a Legal Analyst to build operational infrastructure for its Legal team, focusing on contract operations, document management, and workflow automation. The role involves creating scalable legal systems, leveraging AI tools for document analysis and automation, and supporting cross-functional coordination for co-brand partnerships, bank arrangements, and capital markets transactions. Responsibilities include contract review, clause libraries, playbooks, and KYC diligence. Location is New York or San Francisco (on-site or hybrid). Salary is $100k–$130k. This role emphasizes legal operations, process improvement, and AI-augmented legal work rather than software engineering.

Imprint is a fintech platform reimagining co-branded credit cards and financial products for brands like Crate & Barrel and Booking.com. You'll join the Data team as a Staff Data Scientist, owning end-to-end analytical projects that influence product decisions, marketing campaigns, and executive strategy through statistical rigor, experimentation design, and predictive modeling. Key responsibilities include designing A/B tests and causal analyses to improve customer LTV/CAC, building segmentation and churn prediction models, designing agentic AI workflows to automate the data science lifecycle, and translating complex findings into actionable narratives across the organization. You'll need 7-12+ years of data science or analytics experience (ideally at a high-growth startup or fintech), a graduate degree in a quantitative field, strong Python and SQL skills, and the ability to own projects end-to-end while collaborating cross-functionally. The role is hybrid (2-3 days onsite) in San Francisco or New York City, with competitive equity compensation and strong benefits including 20 weeks of paid parental leave. A notable emphasis here is building AI-powered systems and agentic workflows to autonomously explore data and operationalize decisions—this role expects you to push beyond traditional analytics into AI/LLM-driven automation.

Sr. Manager of Vendor Performance and Operations at Imprint (NYC, SF, or Remote). Owns governance and performance of BPO partnerships (customer service, fraud operations), establishing SLAs, scorecards, and financial accountability. Requires hands-on operations and vendor management; salary $150k–$180k. Remote option available.

Imprint (Kleiner Perkins/Thrive Capital-backed fintech for co-branded credit cards) seeks a Sr. Manager of CX Enablement based remote or in New York/San Francisco. Role owns QA frameworks, training programs, knowledge management, and AI deflection systems (Sierra). Manages 2–3 associates, reports to Director of Customer Operations. Requires 200+ agent contact center experience, QA framework design, AI-mediated support implementation. Salary $150k–$180k. Role is leadership-focused on agent training and quality systems, not product engineering.

Head of Field Sales at Imprint is a senior sales leadership role owning end-to-end field sales operations for co-branded credit card partnerships at retail locations. Responsibilities include building and managing high-performing field teams, designing territory planning, implementing performance management systems, and maintaining partner relationships. Requires sales leadership background, team-building expertise, and ability to scale field operations. Remote role with $200k–$250k salary.

General Manager at Imprint, a co-branded credit card fintech platform. Responsibilities center on partnership management, P&L ownership, and go-to-market execution for branded credit card programs—not software development. San Francisco on-site position. Compensation $200k–$250k.