ngrok jobs

Head of Growth at ngrok, a cloud networking platform trusted by 9M+ developers. The role owns the product-led growth engine: PQL infrastructure, funnel analytics, experiment cadence, lifecycle data, and GTM systems. Reports to CRO and leads a pod including Growth Ops and GTM Engineer. Located in the United States.

ngrok is hiring a Senior Software Engineer or Software Engineer III for its AI Gateway team, which builds systems to identify, control, and understand AI traffic passing through the ngrok platform. You'll own AI-specific gateway components including real-time traffic classification, policy enforcement (rate limits and usage caps), token consumption tracking, and observable signals for what was allowed, blocked, or consumed—all running directly on live customer traffic. Required experience includes comfort with statically typed compiled languages like Go, Rust, C++, or Java (Go preferred), familiarity with AI/LLMs and their edge cases, and thoughtful API design; extra credit for work on AI platforms, API gateways, quota/billing systems, or observability tools. The role is remote outside the Bay Area or hybrid in SF (Tuesdays/Wednesdays onsite), with compensation ranging from $165,600–$247,500 depending on level and location, plus equity and strong benefits including 100% health premium coverage and generous parental leave. This position requires US work authorization without sponsorship and the tech stack is primarily Go and TypeScript on AWS/Kubernetes infrastructure. A standout detail: you'll ship systems customers trust in production—this isn't exploratory work but infrastructure that directly impacts billing and cost control for AI workloads at scale.

**Engineering Manager – ngrok** ngrok is looking for an Engineering Manager to lead either their Gateway or Agent team, both critical to the platform's reliability and performance. The Gateway team owns core infrastructure for traffic routing, security, and observability; the Agent team builds customer-facing software for secure system exposure. You'll manage 5–7 engineers, stay technically involved in code reviews and architecture decisions, drive product direction alongside technical investments, and build a high-performing team while connecting their work to company strategy. Required experience includes 5+ years as a software engineer comfortable with Go, Rust, Java, or C/C++, plus 4+ years of engineering leadership. You should think systemically (distributed systems and team dynamics), zoom between code-level details and strategy, communicate clearly, and have a track record of building teams or products from scratch. The role is based in the United States. Bonus experience includes open source contributions, developer tools background, or building teams in early-stage environments. This is a hands-on leadership position at a well-funded platform trusted by 9 million developers, where culture is treated seriously and the work sits on the critical path of every customer connection.