Novo jobs

Automation & Tooling Manager for Customer Operations at Novo, a fintech startup for small business banking. Reports to Senior Manager of Support Operations; owns Kustomer CRM administration, telephony stack, AI copilot development, and support team tooling. Remote role open to Colombia; requires CRM administration and AI tooling expertise.

This is a Technical Lead role at Novo, a fintech startup providing business banking solutions for SMBs. The position involves owning full-stack technical initiatives end-to-end, defining technical strategy, designing scalable systems, and driving development independently with cross-functional collaboration. The role requires hands-on coding and architecture decisions across frontend and backend. Novo is Series B based in NYC and India.

Novo seeks a Senior Designer / Art Director to own creative vision across marketing surfaces (paid, owned, and owned channels). The role involves leading creative direction, conceptualizing campaigns, designing landing pages and ad creative, and shipping at growth pace. Remote role with $165k–$185k salary, individual contributor with influence but no management responsibility.

Novo seeks a Senior Community Manager to lead day-to-day community operations and engagement across social and community channels, managing content calendars, monitoring sentiment, and launching community-led programs. Remote role based in New York with $155k–$170k salary, reporting to Director of Integrated Marketing at a Series B fintech startup.

Novo, a Series B fintech startup building modern banking infrastructure for small businesses, is hiring a Lead DevOps Engineer to own their cloud infrastructure end-to-end. Based in NYC (with offices in Miami, India, and Colombia), this is a senior individual contributor role requiring 8+ years of cloud infrastructure experience, with 3+ years hands-on AWS, where you'll design systems, write code, and drive technical decisions without managing people. Key responsibilities include architecting and automating Novo's AWS infrastructure using Terraform, building self-service CI/CD pipelines, implementing zero-trust security, and leveraging AI tooling to reduce operational toil. You must have deep AWS expertise (EKS, RDS, IAM, VPC), expert-level Terraform, Kubernetes proficiency, strong scripting in Bash and Python, and hands-on experience with monitoring stacks like Prometheus/Grafana and ELK. A standout requirement is active daily use of AI coding assistants and practical experience applying LLMs to infrastructure problems—this role explicitly expects you to champion AI-augmented automation and help Novo lead in AIOps adoption, with the company actively investing in emerging AI DevOps tooling.

Novo, a fintech startup modernizing business banking for SMBs, is seeking a Principal Engineer to own and drive large technical initiatives end-to-end on their core platform. This hands-on role involves architecting and building scalable frontend and backend systems, setting technical direction, writing critical code, and ensuring production reliability with minimal oversight. You'll need 10+ years of software engineering experience with expert-level proficiency in JavaScript/TypeScript, React, Node.js, and Golang, plus deep expertise in databases, APIs, cloud platforms (AWS/GCP/Azure), and infrastructure automation including Docker and Kubernetes. This is a high-autonomy startup role where you'll work directly with Product and Business teams to translate ambiguous problems into production-grade systems while mentoring engineers as the team scales. A deal-breaker for many candidates: the role requires hands-on full-stack ownership across frontend and backend plus direct responsibility for production infrastructure and DevOps—this isn't a pure architecture or management track.