Observe.AI jobs

Strategic Account Executive at Observe.AI (AI Agents platform for customer experience), East Coast location. Responsibilities: own named account list of 50+ Fortune 250 prospects, drive complex evaluations and deal strategy, forecast weekly with discipline, gather competitive and industry intelligence, and support team growth. Requires consistent $1M+ ARR closing history, complex multi-stakeholder deal experience, and contact center domain knowledge. Reports to sales leadership; high collaboration with Solutions, Marketing, Finance, and Product. This is a strategic enterprise sales role with strong GTM and market intelligence components.

Observe.AI is seeking a Senior People Business Partner to lead employee experience, talent strategy, onboarding, and organizational development across the company. The role requires HR/People Operations background and focuses on culture, employee relations, and learning programs rather than technical work. Remote-US position available.

Observe.AI seeks a Senior Customer Success Manager to drive AI product adoption and value realization across enterprise customer accounts in financial services, insurance, and healthcare. The role focuses on customer retention, quarterly business reviews, change management, and strategic partnerships—not software engineering. Position is remote-US.