Owner.com jobs

Head of Creator Partnerships & Influencer Growth at Owner.com, a Series C AI-native SaaS platform serving restaurant operators. The role involves building and managing influencer partnerships, identifying creators, and developing creator-driven acquisition channels. Remote-first, US/Canada based. Part of a growing team in SMB software with strong traction ($10M+ ARR, billions in transaction volume processed).

Staff Software Engineer, Guest Lifecycle & Loyalty role at Owner.com building AI-driven marketing, messaging, and loyalty systems for small business operators. Responsibilities include owning full-stack platform capabilities, scaling high-volume communications, improving attribution/experimentation, and partnering across product, data, and infrastructure teams. Explicitly remote, US-based.

Senior Software Engineer, Guest Lifecycle & Loyalty role at Owner.com, an AI-native platform for restaurant and small business operations. Team builds AI-driven marketing, loyalty, and messaging systems to drive repeat customer engagement at scale. Role involves full-stack ownership across email, SMS, push, and experimentation/measurement systems. Explicitly remote, US-based.

Lead role within a Business Operations function at Owner.com (Series C AI-native SMB SaaS for restaurants) focusing on building Customer Strategy Analytics and Applied AI capabilities. Key responsibilities include designing data-backed retention strategy, building churn risk signals, CSM engagement scoring, and scaling CS beyond manual models as the business expands into new verticals. Remote-first, US-based candidates accepted; competitive compensation implied for Series C stage.

Owner is hiring a Staff Backend Engineer for RestX, the team building autonomous operating systems for restaurants that handle ordering, fulfillment, kitchen workflows, and operational automations. You'll design and build mission-critical, high-throughput systems that directly impact restaurant revenue, guest experience, and operational efficiency across a platform processing over a billion dollars in annual orders. The role requires 7+ years of backend experience with proven expertise in end-to-end system design, high-throughput/reliability-focused architecture, Node.js/MongoDB/PostgreSQL, and workflow orchestration or AI agents—plus strong cross-functional collaboration skills. Owner has generated tens of millions in revenue since 2020, serves 1 in 5 Americans through restaurant websites, and has raised Series C funding; the company is remote-first globally with offices in San Francisco and Toronto. The position offers $220–240K base salary plus pre-IPO equity, comprehensive benefits, and unlimited PTO, and is 100% remote for candidates in the US and Canada. This is a leadership-level role requiring extreme ownership across multiple operational domains and a track record of shipping reliable, scalable systems.

Owner is hiring a Senior Full-Stack Engineer for RestX, the team building autonomous operating systems for restaurants that handle ordering, fulfillment, kitchen workflows, and guest relationship management. You'll own end-to-end product features across mission-critical systems that directly impact restaurant revenue and customer experience, working with real-time data loops and immediate feedback from operators. Required experience includes 3+ years shipping customer-facing product features with proficiency in React/Next.js on the frontend and/or Node.js/MongoDB/PostgreSQL on the backend, plus a strong track record of cross-functional collaboration. Owner is a remote-first, pre-IPO SaaS company that's generated tens of millions in revenue since 2020, processed over a billion dollars in orders, and helped 20,000+ restaurant owners save nearly $200M in fees; the team includes talent from Shopify, HubSpot, DoorDash, and Stripe. The role is 100% remote in the US and Canada with a base salary of $210K–$230K plus generous pre-IPO equity. Experience with workflow orchestration, automation systems, or AI agents is a plus but not required.

Owner.com is hiring a Customer Asset Lifecycle Lead to manage the deployment, tracking, repair, and retirement of a fleet of owner-shipped tablets, card readers, printers, routers, and kiosks. The role bridges Salesforce system-of-record management, RMA process design, and support operations to scale from heroics-driven processes to repeatable, documented workflows. Located in San Francisco with remote flexibility noted; requires operational and systems-thinking expertise to support 20,000+ restaurant customers.

Owner is an AI-native platform helping independent restaurants succeed through unified tools replacing fragmented software—website, ordering, CRM, POS, and more. You'll lead a team of Customer Onboarding Specialists, building and coaching high performers while designing and refining processes that maximize early customer retention and reduce churn through data-driven strategies. Core responsibilities include team leadership and development, process design and implementation, churn reduction strategy, and cross-functional collaboration with Sales, Product, and Customer Support. Required experience includes a minimum of 5 years in customer success or account management with at least 2 years in a leadership role, strong team management skills, analytical mindset, CRM proficiency, and experience managing multiple priorities in fast-paced environments—restaurant tech experience is highly desirable. This is a fully remote role based in Mexico or Colombia, with competitive compensation (MXN 1,150,000 base + 300,000 commission in Mexico; COP 235,000,000 base + 65,000,000 commission in Colombia), comprehensive health coverage, and unlimited PTO. Owner has generated tens of millions in revenue since 2020, processed over a billion dollars in orders, and raised Series C funding—they're a remote-first company scaling aggressively with talent from Shopify, HubSpot, DoorDash, and Stripe.

Senior Product Manager, Reports at Owner.com, an AI-native platform for independent restaurants and local businesses, leading reporting and analytics product development focusing on both historical performance analysis and predictive capabilities. Remote-first, US/Canada based; company has processed $1B+ in orders and operates at tens of millions ARR; seeks PM to build foundational reporting product with agentic AI and deep operator empathy.

Owner.com seeks a Governance, Risk & Compliance Lead to drive compliance initiatives, vulnerability management, and security governance across the organization. This is a GRC/security operations specialist role requiring cross-functional coordination with engineering teams—not a software engineering position.

Owner.com is hiring a Senior Product Designer for a restaurant/local business AI platform (Series C funded). The role focuses on designing systems, workflows, and user interfaces for an agentic product that helps restaurant owners run their business. It is remote-first and US/Canada-eligible, but the core function is product design, not software engineering.

Senior Software Engineer, Identity and Access Management at Owner.com (AI-native system for local business owners, starting with restaurants). Role owns authentication, authorization, login, session management, and service-to-service auth across product platforms. Requires strong backend/full-stack engineering, TypeScript/JavaScript. Remote but Canada-based only; Series C funded with strong traction (billions in orders processed).

Owner is an AI-native platform helping independent restaurants and local businesses manage operations through a unified system covering websites, online ordering, CRM, POS, and more. You'll join a small authentication and authorization team building the identity and access platform that underpins every product surface, owning login, session management, permissions, service-to-service auth, and related APIs end to end. Required skills include 5+ years shipping production backend systems with hands-on auth/identity/security infrastructure experience, strong Typescript or Javascript proficiency, and deep understanding of API design, distributed systems, and operational reliability. Owner has generated tens of millions in revenue since 2020, processed over a billion dollars in orders, and saved 20,000+ restaurant owners nearly $200M in fees; the company is remote-first globally with a San Francisco HQ and scaling rapidly. The role is 100% remote and can be based anywhere in the US or Canada, with emphasis on ownership, urgency, and using AI tools to move faster. This is a foundational infrastructure role at a fast-growing company where auth sits at the center of trust for restaurants, employees, partners, and internal teams.