PagerDuty jobs

PagerDuty is hiring a Full-Stack Software Engineer for their scheduling platform, a core product serving 13,000+ organizations. The role focuses on backend microservices in Java, frontend React development, AI-native scheduling capabilities, and high-availability systems. It offers competitive compensation and growth potential at a public company, but is based in Toronto, Canada with no remote option specified.

Senior Sales Strategy & Operations Analyst at PagerDuty (NYSE, 13,000+ customers) supporting global commercial sales teams in North America and EMEA. Core responsibilities include operational support (territory/account management, forecasting), process design (BDR routing, lead assignment), data analytics (Salesforce/Tableau dashboards, customer segmentation), and systems management (data integrity). Requires 3-5 years sales/revenue operations experience, strong Salesforce/Excel/data analysis skills. Remote USA position.

PagerDuty, a NYSE-listed leader in digital operations management, is hiring a Principal Solutions Consultant for APAC to serve as the strategic technical leader and executive advisor across the region. This high-visibility role bridges Sales, Product, and Engineering, requiring you to act as a peer advisor to CTOs and CIOs at major enterprises, represent PagerDuty at industry events, and influence the product roadmap based on APAC market needs. You'll need 15+ years in technical leadership, solutions architecture, or product management within SaaS/DevOps/Cloud, proven C-level engagement experience with large enterprises, and deep expertise in at least three domains like Incident Management, SRE, AIOps, Cloud Native Architectures, or Cybersecurity. The role demands exceptional communication skills, willingness to travel across APAC, and ideally active involvement in the Australian tech community. This is a high-impact, equity-inclusive role based in Sydney (hybrid) with significant scope for shaping enterprise strategy and product direction, though it requires 15+ years of proven technical leadership and executive influence—a notably senior requirement that signals significant seniority expectations.

Senior Product Manager for AI and Automation at PagerDuty leading roadmap for Workflows, Actions, and agentic automation platform. Responsibilities include multi-year strategy, AI agent design, safety/trust boundaries, and cross-team collaboration with engineering and GTM. Based in Toronto; reports to Sr. Director of Product Management.

Senior Product Manager for AI and Automation at PagerDuty, reporting to the Senior Director of Product Management for the AI & Automation group. You'll own the multi-year product strategy and roadmap for the company's Workflows, Actions, and emerging agentic automation layer—the core platform enabling autonomous SRE agents to respond to incidents and eliminate operational toil. Key responsibilities include defining how AI agents interact with automation primitives (runbooks, APIs, connectors), establishing trust and safety boundaries for autonomous action, and designing the customer-facing authorization and audit model for agent-based automation. You'll need 5+ years of B2B SaaS product management experience, deep fluency in SRE/DevOps domains, hands-on familiarity with workflow automation and infrastructure tooling, and strong ability to reason about authorization models and security architecture. Experience shipping AI/ML-powered features, working with LLMs, or building agentic systems is strongly preferred. PagerDuty is a public company (NYSE:PD) trusted by 60+ Fortune 100 companies, offers competitive salary plus equity and ESPP, and operates a hybrid model across 8 major cities (San Francisco, London, Sydney, Toronto, etc.); note that employment is restricted to certain locations and excludes numerous US states, Canadian provinces, and Australian territories.

Regional Sales Director at PagerDuty (digital operations management platform) leading a team of Enterprise Account Executives managing Fortune 500/Global 2000 accounts. Role focuses on sales strategy, account leadership, team development, and revenue growth. On-site position in San Francisco. Requires proven enterprise sales leadership and team management experience.

PagerDuty seeks an IT Product Manager for Billing and Revenue Systems (San Francisco on-site) with 5–8 years Zuora expertise and deep ASC 606/revenue recognition knowledge to bridge Finance, IT, and Engineering teams.