Palo Alto Networks jobs

Senior Manager, Services Product Management at Palo Alto Networks leading the transformation of their support operations from traditional human-delivered services to an AI-enabled, "agentic" model. You'll manage a team of 3-4 Program Managers while serving as the strategic bridge between Product Management, Engineering, and Customer Support, owning the full lifecycle of new product launches from planning through post-launch retrospectives. Required experience includes a Bachelor's degree with 8+ years (or Master's with 6+) in program management, support operations, or product teams, with a proven hybrid "Strategy + PM" background in service delivery, monetization, and complex cross-functional project management. The role offers $185,900–$300,675 annually plus restricted stock units and bonus, though it requires full-time office presence with limited flexibility and does not sponsor work visas. A standout requirement is the ambitious shift from 100% human-delivered services to a target of only 20% human touch through AI automation—this is fundamentally about reimagining support delivery at scale.

Palo Alto Networks is seeking a Global Alliance Sr Manager to own the strategic partnership and P&L with Protivity and Wipro, overseeing joint go-to-market strategy, sales targets, and collaborative solution delivery. The role requires creating and executing the GTM plan, managing annual sales targets, leading business reviews, ensuring successful delivery by partner teams, and managing complex deals that align client needs with joint security solutions. You'll need 8+ years in GTM, business development, or general management with deep GSI experience (ideally from working at or managing GSI alliances), proven success in matrixed environments, and strong knowledge of security market trends and Palo Alto Networks' technology. The position offers $162K–$262K annually plus RSUs and bonus, with 30–50% international travel required and is remote-eligible but not eligible for visa sponsorship. A strong existing network at Protivity and multi-country experience are ideal, making this role best suited for someone with established GSI relationships and partnership leadership track record.