Plaid jobs

This is an Account Manager role on Plaid's Fintech customer segment, responsible for managing and growing relationships with strategic, large-scale fintech clients that already drive significant revenue. The account manager will own the full customer lifecycle including integration, scaling, product expansion, and partnership management, serve as the primary point of contact across all stakeholder levels, and drive revenue growth through upsells and contract renewals while solving complex customer challenges cross-functionally. The role requires 6+ years of quota-carrying software or technology account management experience, demonstrated sales success, customer empathy, willingness to learn Plaid's APIs, and the ability to build relationships across all organizational levels. Plaid is a high-growth fintech infrastructure company headquartered in San Francisco with global offices, powering connections between millions of users and 12,000+ financial institutions across North America and Europe. Compensation includes base pay (varies by location and experience), equity, and commission, plus comprehensive benefits. This is a quota-carrying sales role with the expectation to hit revenue targets and negotiate contracts with enterprise clients.

This is a Staff Machine Learning Engineer role within Plaid's Data Foundation & AI team, focused on leading the technical strategy and development of foundation models built on Plaid's financial dataset. You'll own the end-to-end ML lifecycle from pretraining and architecture design through production serving, monitoring, and cross-team integration, while mentoring engineers and establishing evaluation frameworks that measure model performance across diverse use cases. Required experience includes 7–12+ years (with MS) or 5–9+ years (with PhD) of industry experience with demonstrated technical leadership, deep expertise in Transformers/LLMs/Foundation Models, end-to-end production ownership of shipped models, distributed training proficiency, and strong Python and software engineering fundamentals at a staff level. The role requires the ability to drive technical alignment across teams and set standards for ML platform capabilities, with fintech/financial data domain experience and external publications as nice-to-haves. Plaid is a well-funded fintech infrastructure company headquartered in San Francisco with offices in New York, Washington D.C., London, and Amsterdam, serving thousands of companies and millions of users. The standout detail is that you'll be working with one of the world's richest financial datasets to build foundation models that power multiple product teams and impact hundreds of millions of consumers.

This Technical Account Manager role at Plaid sits within the post-sales Technical Account Management team and focuses on driving long-term technical success for high-value FinTech customers. Key responsibilities include owning customer technical strategies, identifying optimization opportunities, managing relationships across all stakeholder levels from engineers to C-suite, and serving as the internal voice advocating for customers to shape product direction. Required experience includes 5+ years in client-facing, technology-focused roles where you've independently managed customer relationships and executed technical strategies, combined with deep understanding of APIs, databases, system architecture, and tools like Postman and SQL. Plaid is a well-established fintech infrastructure company (founded 2013, headquartered in San Francisco with international offices) with significant market presence, powering connectivity for millions of users across 12,000+ financial institutions. This is a strategic leadership position requiring the ability to influence technical decision-makers and navigate complex customer situations under pressure, with compensation including base pay, equity, and potentially commission depending on the role structure.

Sales Manager, Fintech at Plaid leads a team of 6-8 Named Account Executives focused on expanding relationships with Plaid's largest fintech customers. Responsibilities include coaching AEs on expansion opportunities, building account strategies, driving multi-product adoption, managing revenue targets, and developing team capabilities. The role is based in New York City or San Francisco (hybrid/office implied despite remote flag), with compensation of $226k–$407k annually.

Plaid is hiring a Senior Indirect Tax Associate to manage US and worldwide indirect tax compliance, including sales & use tax filings, audit support, and tax accrual management. While remote and well-compensated ($118.8k–$140.4k), this is a tax operations role requiring deep expertise in tax law and regulation, not software engineering.

Brand Marketing Program Manager role at Plaid involving campaign planning, cross-functional coordination, risk management, and meeting facilitation for marketing initiatives. Salary: $152,400–$189,600/year. Remote-capable position; no specific location restriction mentioned beyond San Francisco HQ reference.

Scaled Account Manager at Plaid (London Office / Remote, UK-based) owns post-sales relationships for 150+ European SMB customers. Key responsibilities include customer activation, business reviews, usage monitoring via Databricks, renewal management, upsell identification, and process development. Requires 3–5 years client-facing experience in account management, customer success, or consulting. Role focuses on customer relationship and revenue management rather than software engineering.

Plaid is hiring a Machine Learning Engineer for its Data organization to build AI-powered credit and underwriting systems that serve millions of fintech users. You'll own the full ML lifecycle—from offline model training to online serving and monitoring—while experimenting with state-of-the-art techniques like NLP, anomaly detection, and time series forecasting in the credit space. The role requires 6+ years of production ML experience, fintech lending expertise, and strong proficiency in Python, Spark, and distributed systems; a Master's degree in Computer Science, Mathematics, or related field is expected. Plaid powers major fintech apps and works with thousands of institutions across the US, Canada, UK, and Europe from offices in San Francisco, New York, London, and Amsterdam. This is a high-ownership position on a bottom-up driven team where you'll collaborate across functions to define the ML roadmap and drive projects to business impact. The fintech lending background is a must-have that narrows the candidate pool significantly.

Plaid seeks an Executive Assistant to Product & Engineering to support 3–4 product and engineering leaders, manage complex calendars, coordinate meetings and logistics, execute projects, and manage team events and onsite planning. Requires 1–3 years of administrative/project support experience in high-growth tech. Fully remote; base salary $96k–$108k. This is executive administration and operational support, not software engineering.

Plaid is hiring an Account Manager for SMB customers to manage relationships, drive adoption, and close upsells for high-growth SMB customers. The role is remote in the US, pays $102.7k–$116.2k, and requires 2–4 years of relationship management and sales experience.

Plaid, a fintech infrastructure company powering financial connectivity for millions, is hiring an Experienced Product Security Engineer for its Product Security Team. You'll collaborate with engineering and product teams to embed security throughout the development lifecycle, conducting threat modeling, security testing, and incident response while mentoring teams to build a security-conscious culture. You need 2+ years in product/application security (API, web, mobile), expertise in threat modeling and risk assessment, proficiency with secure SDLC practices and tools (SAST, DAST, Burp Suite, Docker, Kubernetes), and strong communication skills across technical and executive audiences. Nice-to-haves include AI/ML product security, fintech risk management experience, and red teaming/penetration testing background. Based in San Francisco with offices in New York, DC, London, and Amsterdam, compensation includes base pay (varies by location and experience), equity, and comprehensive benefits. The role emphasizes owning specific product portfolio areas and shaping product strategy as a trusted security advisor.