R1 RCM jobs

Senior Staff Engineer - IT at R1 RCM is a production support and incident management role based in Noida, India, sitting within the company's 24/7 operations team. The role involves triaging production issues from monitoring alerts and end-user reports, performing L1.5/L2 application troubleshooting using tools like AppDynamics and Azure Application Insights, managing major incidents and escalations, and improving reliability through SRE practices like SLI/SLO definition and alert tuning. Candidates need 6–7+ years of NOC/production support/operations experience, hands-on expertise with Azure Application Insights, strong SRE fundamentals (SLIs/SLOs/alert noise reduction/RCA), incident management discipline, Kubernetes monitoring knowledge, and APM tools proficiency. R1 RCM is a major healthcare revenue cycle services provider with 30,000+ employees globally and 17,000+ in India, recognized in 2025 as a Top 20 Best Company to Work For in India. The role requires 24/7 rotational shift coverage including weekends and on-call duty, which is a significant operational commitment for candidates.

Associate Operations Manager role at R1, a healthcare revenue cycle management company, leading a team of 25-30 employees in accounts receivable (AR) operations—the final critical step in the billing cycle before insurance payment. Key responsibilities include managing team performance and retention, resolving customer queries, driving production and quality metrics, analyzing payer data to identify and fix denials, managing escalations across shifts on a rotating basis, and maintaining cost efficiency. Required qualifications include a bachelor's degree (excluding certain technical/pharmacy fields), strong MS Office skills (30+ WPM typing), excellent communication abilities, and domain expertise in denial management with knowledge of Medicare, Medicaid, ICD, and CPT codes. R1 is a large, established player in healthcare RCM with 30,000+ employees globally and a significant presence in India with 17,000+ staff across multiple cities, emphasizing inclusive culture and professional development. The role requires rotating shift work and operates under aggressive performance metrics with a focus on cost management and first-level escalation responsibilities.

This Program Manager (FP&A SSC) role at R1, a healthcare revenue cycle technology company, sits within the Financial Planning & Analysis Shared Services Center and reports to a Program Leader. The position involves managing financial performance reporting and KPI dashboards for US-based healthcare partners, conducting variance analysis, supporting P&L reviews, and driving FP&A cycles while potentially managing a team of 2-5 people. Required qualifications include an MBA in Finance or Chartered Accountancy, 9+ years total experience with 6+ in FP&A, 5+ years in client management and team handling, and advanced Excel/PowerPoint proficiency. R1 is a 30,000-person global company with a significant shared services presence in India (17,000+ employees across Delhi NCR, Hyderabad, Bangalore, and Chennai), offering a culture of learning and collaborative problem-solving in the healthcare sector. US healthcare revenue cycle experience and Global Shared Services background are preferred. The role emphasizes financial modeling, data analysis, process improvement, and cross-functional partnership as a financial business partner catalyst.