RapidSOS jobs

RapidSOS is a public safety AI company building backend systems that power real-time emergency response infrastructure used by 23,000+ agencies and 200+ global enterprises. The Senior Software Engineer role sits on the backend platform team and focuses on designing and implementing scalable, reliable core services, APIs, and data flows that enable mission-critical workflows. You'll drive architecture decisions, lead feature implementation in Python, build event-driven systems using message brokers like Kafka or RabbitMQ, and collaborate across engineering and product teams to ensure high performance and fault tolerance. The ideal candidate has 5+ years of professional Python backend experience, deep expertise with asynchronous systems and AWS, and familiarity with both relational and non-relational databases; experience with AI development tools and telephony/VoIP is a plus. RapidSOS offers competitive salary ($155k–$185k), equity participation, and a mission-driven startup culture, with the requirement to be in-person a few times per quarter. The standout detail here is the genuine scale and life-critical nature of the work—your code directly impacts emergency response systems handling thousands of incidents daily.

Director, Information Technology at RapidSOS, fully remote (choice of New York, Boston, Dallas, or Orlando-based remote). A player-coach role building and directing modern, scalable IT infrastructure within the Product, Data & Engineering division. Owns application landscape, drives compliance (SOC 2), and implements automation-first culture to reduce operational toil. Manages IT Systems Admins and Help Desk staff, develops corporate IT budgets, and partners with InfoSec on incident response.