Reserv jobs

Reserv, a venture-backed insurtech founded by claims experts, is hiring a Customer Experience Specialist to handle motor First Notice of Loss (FNOL) inquiries via phone and email in the UK. You'll be the primary contact for customers navigating the claims process, guiding them through procedures, documenting claim details accurately, and resolving issues by coordinating with internal teams. The role requires 5 GCSEs or equivalent, previous customer service experience in insurance or high-volume call centers, strong knowledge of claims processes, excellent communication skills, and genuine comfort with telephone conversations. Reserv offers competitive health insurance, pension contributions, paid industry qualifications, flexible work-from-home arrangements with periodic in-person retreats, and funded Apple equipment. This is a core operational role at a growing insurtech with backing from Bain Capital and Altai Ventures—ideal if you thrive in fast-paced, customer-facing claims environments.