Rippling jobs

SMB Outbound SDR at Rippling (HR/IT/Finance platform). Outbound sales development representative prospecting SMB customers and channel partners, managing high-velocity lead qualification, cold outreach, and pipeline building. Based in Bangalore, India. Sales development role, not engineering.

Benefits Operations Supervisor at Rippling (HR/IT/Finance platform). Leads India-based team managing health insurance integrations, EDI/API configurations, and post-production support. Supervises Benefits Operations Analysts on integration workflows and carrier-level debugging. Based in Bangalore, India. Operations/team management role, not engineering.

Rippling is hiring a Customer Support Specialist to join its Customer Support team, which handles technical inquiries and issues for customers using Rippling's HR, IT, and Finance platform across various time zones. Responsibilities include becoming a product expert, managing customer issues end-to-end via email/chat/video, troubleshooting product and service problems, documenting interactions in the CRM system, gathering feedback for Product and Engineering teams, and maintaining high service standards under time pressure. Required qualifications are a bachelor's degree, 1-4 years of SaaS customer support experience, strong problem-solving and troubleshooting skills, attention to detail, time management, and excellent communication abilities. Rippling is a well-funded ($1.4B+) San Francisco-based startup backed by top investors like Sequoia and Founders Fund, named one of America's best startup employers by Forbes. The posting emphasizes a collaborative, learning-focused team environment with ongoing professional development opportunities, suggesting growth potential in a fast-paced setting.

Rippling, a San Francisco-based HR and IT management platform that raised $1.2B from top-tier investors, is hiring an Implementation Manager to work with customers on deploying and adopting Rippling's suite of products across HR, payroll, benefits, and IT. In this role you'll develop custom implementation plans for clients, manage end-to-end project timelines, drive product adoption through guidance and best practices, and collaborate with Sales, Account Management, Product, and Engineering teams to ensure customer success. You need at least 1+ years of hands-on implementation or customer experience at a fast-growing SaaS company, proven project management skills juggling multiple simultaneous deployments, strong communication and relationship-building abilities, and cross-functional collaboration experience. The role offers competitive salary plus benefits plus equity, though Rippling prioritizes in-office work (at least 3 days/week within 40 miles of an office for office-based employees). This is a customer-facing implementation role rather than technical support, making customer success and adoption outcomes a core focus of the position.

Rippling is hiring a Global Treasury Manager for a 6-month contract role supporting the company's expanding international finance operations, specifically leading treasury initiatives across non-US markets. The position involves serving as the primary point of contact for global treasury functions, spearheading Rippling's Serbia banking expansion by identifying and establishing bank partnerships, building banking and payment procedures, managing FX execution, and ensuring regulatory compliance across jurisdictions. You'll need a minimum of 8 years of treasury experience, strong local banking relationships, deep FX knowledge, payments experience (preferred), meticulous attention to detail, and excellent cross-functional collaboration skills. Rippling, backed by $1.4B+ in funding from top-tier investors like Sequoia and Founders Fund, is a fast-growing HR/IT/Finance platform based in San Francisco. This is a remote role based in Serbia, and notably, it's a 6-month fixed-term contract rather than a permanent position—ideal if you're looking for a defined project scope rather than long-term commitment.

Rippling, a $1.4B+ funded HR/IT/Finance platform, is hiring an Operations Supervisor to lead a team of Customer Experience Specialists in India managing health insurance carrier connections and benefits data exchanges. The role involves overseeing complex CX cases, managing escalations directly with clients and carriers, tracking team SLAs and quality metrics, coaching team members, and collaborating with Product and Engineering to optimize processes and resolve integration issues. You'll need 5+ years in customer-facing operations (Implementation or Product Support preferred) plus 2+ years of team management experience, with strong communication, project management, and process improvement skills. Based in San Francisco with significant funding from top-tier investors, Rippling values collaborative in-office work and expects office-based employees to work on-site at least three days weekly. This is a India-based role managing a dedicated local team, offering the opportunity to directly impact Rippling's Benefits platform success and customer satisfaction.

Rippling, the HR/IT/Finance platform (raised $1.4B+), is hiring a Director of EOR Implementation to lead a ~50-person Implementation team guiding clients through employment setup and compliance onboarding globally. You'll hire and mentor high-performing teams, develop scalable implementation strategies, collaborate cross-functionally with sales and support, manage key performance metrics around customer experience and time-to-value, and define the EOR Implementation operating model including segmentation and QA processes. Required: 10+ years leading Implementation or Customer Success teams in SaaS/startup environments, experience managing globally distributed teams, proven track record scaling teams while maintaining SLAs, data-driven mindset, and strong communication skills. Based in San Francisco, the role demands a hands-on leader willing to take on initiatives beyond core scope and operate at the intersection of operations, customer success, and business strategy. This is a critical customer-facing leadership position at a well-funded, rapidly scaling company where Implementation is explicitly called out as a key business differentiator.