Snapdocs jobs

Snapdocs is seeking an Implementation Manager to own the full lifecycle of lender customer implementations on their digital closing platform, which powers 20% of U.S. real estate closings. The role sits on the Implementation team and focuses on getting new lender customers live, driving adoption, and ensuring transaction volume flows through the platform across products like Digital Close, eVault, and quality control tools. Key responsibilities include building project plans, managing stakeholder communication, serving as the subject matter expert on eVault and eNote, leading change management, and collaborating cross-functionally to improve implementation methodology. You'll need hands-on experience implementing eVault or eNote solutions from the vendor side, a deep working knowledge of the mortgage ecosystem (LOS, POS, warehouse lenders, secondary market), comfort navigating high-stakes customer conversations, and technical fluency with APIs and data configuration—plus active proficiency using AI tools as a core productivity expectation. Snapdocs is backed by Sequoia, Y Combinator, and F-Prime, offering meaningful equity alongside base salary ranging from $127,500–$182,000 (depending on location) plus a 20% variable component tied to lender and eNote revenue, bringing OTE to $153,000–$218,400. The standout detail: you must have direct eVault or eNote implementation experience from the vendor side with proven ability to own complex implementations end-to-end without guidance.