Socure jobs

Socure is hiring a Principal Solution Consultant, Post-Sales to drive customer success and retention for their identity verification and fraud prevention platform. You'll own post-sales relationships with enterprise clients, leading QBRs, managing upsells and POCs, analyzing customer feedback, and translating technical insights into business value—with Net Dollar Retention as your primary KPI. Required: bachelor's degree plus 10+ years professional experience with 5+ years in professional services, sales engineering, or customer management; demonstrated ability to lead enterprise deals involving analytics and technology; expertise in SaaS methodologies; and the ability to communicate complex statistical findings clearly to both technical and business audiences. Strong preferred qualifications include background in fraud/credit risk analysis, knowledge of fintech regulations (FCRA, ECOA, GLBA, BSA, PATRIOT Act), technical depth with ML/DS and APIs, and prior experience with OCR or document capture tools. This is a remote role that requires up to 30% travel, and Socure emphasizes mission-driven hiring focused on identity infrastructure for the digital economy—the job posting makes clear this isn't for people seeking narrow scope or predictability.

AI Copywriter at Socure is a junior content marketing role reviewing and refining AI-generated copy for blogs, case studies, product pages, and campaigns. Requires 1–2 years writing/content experience, comfort with AI tools, and strong editing skills. Remote US-based position ($115k–$135k annually) focused on identity verification/fraud prevention fintech content.

Socure is hiring a Head of Fraud Research & Intelligence to lead their research function on one of the world's largest identity datasets, reporting directly to the Chief AI & Innovation Officer. The role combines applied economics and fraud domain expertise to uncover patterns in how fraud evolves, predict adversarial moves, and translate complex findings into narratives that influence regulators, customers, and product strategy. You'll own the research agenda using rigorous causal inference methods, extract intelligence from Socure's global identity graph, bridge external regulatory signals to internal models, build and lead a research team, and serve as an external thought leader through conferences, white papers, and policy engagement. Required qualifications include an advanced degree (MS/PhD preferred) in a quantitative field, 10+ years in data science or fraud analytics with demonstrable impact at scale, deep fraud domain expertise, proficiency in causal inference and ML, and a proven track record of external credibility through publications or speaking. This is a fully in-office role (SF, NY, Seattle, or Miami only) with no visa sponsorship available, and the role demands both intellectual rigor and exceptional storytelling ability to communicate findings across audiences from bank executives to Congressional staff to ML engineers.

Socure is hiring a Staff AI Engineer for a new Internal AI Engineering team tasked with building agentic workflows and productivity tools that will reshape how the company operates across sales, marketing, finance, talent, and legal. You'll prioritize high-impact automation opportunities, design and develop production-grade multi-step agent systems with human-in-the-loop controls, integrate with Socure's Agentic AI Foundations platform, and discover reusable design patterns that compound across the organization. Required: 8+ years of software engineering experience with at least 2 years shipping AI/ML systems or LLM applications in production, deep hands-on experience with LLM APIs and agentic frameworks (LangGraph, CrewAI, AutoGen), strong Python and backend systems skills, and proven ability to operate in ambiguity while translating business workflows into technical solutions. Preferred experience includes multi-agent systems, evaluation frameworks, RAG pipelines, AI safety practices, regulated industry background, and AWS ML infrastructure. Socure is the identity trust infrastructure company processing 100% of good identities in real time to stop fraud; this role is positioned as a foundational staff-level position where you'll define what gets built, not just execute scoped work, with meaningful impact on company-wide transformation into an AI-native organization.

Socure is hiring an Associate Solution Consultant for post-sales support, responsible for partner onboarding, implementation, training delivery, and technical enablement for their identity verification platform. The role ($110k–$130k) is located in multiple US cities and is fully remote, but focuses on customer success and consulting rather than engineering.

Socure is hiring a Senior Solution Consultant, Post-Sales to drive customer success and retention for their identity verification and fraud prevention platform. You'll own customer relationships across onboarding and early adoption, serving as a trusted advisor focused on maximizing net dollar retention through advisory engagement, conducting QBRs, owning upsell POCs, and translating product innovations into quantitative business impact. You need 6+ years of professional experience with at least 3 years in professional services, sales engineering, or customer management, plus demonstrated ability to lead enterprise engagements with analytics and technology, strong communication skills, and the ability to translate complex statistical insights into clear recommendations. Preferred qualifications include domain expertise in credit/fraud risk, document capture tools, regulatory knowledge (FCRA, ECOA, GLBA, PATRIOT Act, BSA), and technical depth in ML/DS, APIs, and databases. The role is remote with up to 30% travel required, and Socure is a mission-driven identity verification startup where you'll need to move fast, think critically, and own outcomes in a high-bar, fast-paced environment.

Socure seeks a Senior Manager of Marketing Operations to drive execution of marketing tech stack (Marketo, Salesforce, 6sense, Apollo, ZoomInfo) with emphasis on systems, process, and GTM integrations. This is a hands-on MarOps/RevOps role (fully remote, US-based, $165–190k) requiring data quality, campaign tracking, and vendor management—operations leadership, not software engineering.

Marketing Development Partner, Public Sector at Socure (identity verification), responsible for prospect identification, lead generation, and pre-sales engagement for government sector. Requires on-site presence within 45 miles of Washington DC. Remote-ineligible despite title. Salary $80k–$90k; fundamentally a sales role.

Socure is hiring a Staff AI Engineer to join their new Internal AI Engineering team, reporting to the Head of New Product Engineering. You'll design and build agentic workflows and internal automation systems that reshape how Socure operates across sales, marketing, revenue ops, finance, talent, and legal—partnering with business teams to prioritize high-impact workflows, developing multi-step agent systems with human-in-the-loop controls, and leveraging Socure's Agentic AI Foundations platform while shaping its roadmap. Required qualifications include 8+ years of software engineering experience with at least 2 years in production AI/ML systems, deep hands-on experience with LLM APIs and at least one agentic framework (LangGraph, CrewAI, AutoGen), strong Python backend skills, proven ability to operate in ambiguity, and experience shipping AI solutions that impacted business operations. Preferred experience covers multi-agent systems, workflow orchestration, evaluation frameworks, RAG pipelines, AI safety practices, regulated industry background, and AWS ML infrastructure. This is a mission-driven role at a Series B+ identity-trust company where you'll define what to build, not just execute scoped work—expect high responsibility and a fast-moving environment that won't suit those seeking predictability or narrow scope.

Socure is hiring a Senior SDET to build automated quality and validation systems for their disaster recovery and production environments, working at the intersection of test automation, production reliability, and AI-driven diagnostics. Key responsibilities include designing synthetic transaction validators, building continuous validation pipelines for critical workflows, developing intelligent alerting mechanisms, integrating observability signals with test frameworks, and exploring AI/ML approaches to detect failure patterns and enable self-healing capabilities. The role requires 5+ years in QA automation or SDET work with strong experience in frameworks like Playwright or Jest, cloud environments (preferably AWS), observability platforms like Datadog, and programming skills in TypeScript, Python, or Java. Socure is building identity trust infrastructure for the digital economy and values people who move fast, think critically, and own problems end-to-end—this isn't a predictable, narrow-scope role. Experience with synthetic monitoring, SRE practices, or AI/ML for anomaly detection is preferred but not required. The position emphasizes cross-functional partnership with QA, SRE, and Engineering teams to shift from traditional QA toward autonomous, resilient quality systems.