Sourcegraph jobs

Sourcegraph seeks a Customer Success Manager (IC3) to manage a book of 15-20 enterprise accounts at the code intelligence platform used by Stripe, Uber, and Dropbox. You'll own post-sales relationships end-to-end, driving adoption by analyzing telemetry, leading enablement sessions, and partnering with sales and engineering teams to expand customer value as the company transitions toward consumption-based pricing. You need customer-facing experience in technical SaaS (CSM, account management, support, or solutions consulting), comfort presenting to technical audiences, and genuine interest in developer tooling and AI-assisted workflows—no production coding required, but you should understand how engineering teams evaluate tools. The role is based in the U.S. (EST preferred), with compensation of $154,720–$193,400 OTE depending on location zone, plus equity and benefits. This is a high-autonomy role at a pivotal growth moment, requiring you to independently manage complex accounts, multithreaded relationships, and strategic conversations without heavy support overhead.

Sourcegraph is hiring a Field Engineer (IC4 level) to serve as a technical expert supporting enterprise customers like Stripe and Uber in adopting the company's code intelligence platform. You'll collaborate with Sales, Customer Success, and Product teams to troubleshoot complex issues, design advanced solutions, deliver technical training, and drive product improvements based on customer feedback—working across on-premise and cloud deployments. Required experience includes a CS degree or equivalent Software Engineer background, deep knowledge of the full software development lifecycle and AI coding landscape, strong scripting across multiple languages, and demonstrated success in customer-facing technical roles like migrations, deployments, or technical training. Sourcegraph is backed by a16z and Sequoia, operates globally with flexibility, and offers above-market salary ($72K–$144K+ depending on zone) plus equity; the role requires 30+ hours/week overlap with Pacific Standard Time, with preference for PST/Denver locations. Nice-to-haves include LLM production experience and DevRel background, and the interview process takes about 4 hours across technical, peer collaboration, and values assessments.