TrueAccord jobs

Collections Specialist role at Sentry Credit's new Lenexa, Kansas office, part of the Collections Operations team within the TrueML/TrueAccord group. You'll manage inbound and outbound calls to help consumers resolve debt, investigate account discrepancies, navigate multiple software systems, and maintain detailed records while hitting daily activity targets. Required qualifications include a high school diploma or GED plus demonstrated ownership, resilience, and dependability; third-party collections experience is preferred but customer service or sales backgrounds are encouraged to transition. The company emphasizes an empathy-driven, modern approach to debt resolution rather than aggressive tactics, offering a Monday–Friday on-site schedule with performance-based incentives, full benefits (medical, dental, vision, 401k), and career growth opportunities in fintech. The role pays $20/hour with commission potential and launches July 13th at the brand-new Lenexa branch, combining Sentry Credit's 30-year local legacy with TrueAccord's innovative platform.