Trustpilot jobs

Trustpilot, a profitable FTSE-250 company and world's largest independent consumer review platform, is hiring a Mid-Market Account Manager for the DACH region to manage and grow an existing customer portfolio. The role centers on retaining accounts through high Gross Renewal Rates, expanding revenue via upsell and cross-sell, and acting as the commercial owner of each customer relationship by identifying value drivers, setting KPIs, and maintaining strategic account plans in Salesforce. You'll need prior account management, renewals, or customer-facing experience in SaaS/subscription businesses, strong financial acumen (understanding NRR, P&Ls, retention motions), and ability to manage large portfolios with accuracy and communication skills; experience in digital advertising or search marketing is preferred. Trustpilot offers competitive compensation plus bonus, 20 days holiday (28 after 6 months), pension scheme (4% employer contribution), €44/month flex benefit, €50/month health benefit, Headspace access, and a prime Hamburg office location with Alster views. This role is explicitly positioned as a stepping stone to full Account Manager progression, combining hands-on learning with customer interaction and operational excellence.

Account Executive position in Trustpilot's New Business sales team based in Copenhagen, Denmark. Responsibilities include prospecting, pipeline management, and closing SaaS deals with C-level stakeholders. Requires Danish fluency and proven SaaS sales experience. Offers competitive compensation, flexible working, and 25 days holiday. This is an on-site sales role in a non-US location.

Senior Business Partner at Trustpilot (FTSE-250 review platform) providing strategic HR support to commercial leaders. Responsibilities include workforce planning, talent development, organizational design, change management, and leadership coaching. London-based role.

Trustpilot seeks a Senior Tech and Platform Partnerships Manager to design, launch, and scale a new app partner programme with AI/low-code capabilities. The role combines partnership operations, product strategy, and go-to-market execution, accountable for end-to-end programme success including partner onboarding, certification, and performance metrics. Located in New York; hybrid/office arrangement not explicitly stated but strongly implied. Fintech/SaaS ecosystem focus.

Trustpilot (FTSE-250, 267M+ reviews) seeks a Data Scientist – Applied AI for their GTM team on a 12-month fixed-term contract in London. The role develops, deploys, and maintains AI/ML models for pricing, revenue management, and go-to-market efficiency. Responsibilities include pricing/segmentation models, NLP, recommendation systems, production ML deployment, stakeholder engagement, and identifying monetization opportunities. Requirements: 5+ years experience in ML model development and deployment, strong technical foundation (data prep, exploration, modeling), commercial mindset, pricing/revenue experience preferred, and ability to work in interdisciplinary teams. This is a data science and machine learning role focused on commercial applications, not core software engineering.

Trustpilot, a profitable FTSE-250 company and operator of the world's largest independent consumer review platform, is hiring a Data Scientist for its GTM Applied AI team on a 12-month fixed-term contract. The role involves developing, deploying, and maintaining AI/ML models to improve go-to-market efficiency and pricing strategy, working with 267+ million consumer reviews and collaborating across pricing, sales, and engineering teams. You'll own production ML models, analyze data impact, identify monetization opportunities, and work with GCP tools (Vertex AI, BigQuery, Airflow) alongside leading data science technologies. Required experience includes proven ML model development and deployment in production, proficiency in Python and SQL, strong data engineering skills (cloud platforms like GCP or AWS), and expertise in statistical techniques like attribution, segmentation, churn, and pricing optimization—ideally with commercial or tech sector background. The company offers competitive compensation, 25-28 days holiday, flexible working, learning development through Trustpilot Academy, and a vibrant international workplace across eight global office locations. This is a fixed 12-month contract role, not permanent.

Data Scientist - Applied AI (Go-To-Market) at Trustpilot is a 12-month fixed-term data science role focused on developing ML/AI models to improve go-to-market efficiency and pricing strategy. The position requires experience deploying production ML models, pricing/revenue management expertise, and cross-functional collaboration with commercial and engineering teams. This is a data science and applied ML role, not software engineering.