Partner Engineer

Přeskočit na hlavní obsah Partner Engineer Resistant AI - Fraud Detection Hlavní město Praha, Česko Zažádat Partner Engineer Resistant AI - Fraud Detection Hlavní město Praha, Česko Před 2 dny Buďte mezi prvními 25 uchazeči Podívejte se, koho společnost Resistant AI - Fraud Detection zaměstnala na této pozici Zažádat Uložit Nahlásit tuto pracovní příležitost Napsat zprávu zadavateli pozice ze společnosti Resistant AI - Fraud Detection Marie Ťupková Marie Ťupková Senior People Specialist at Resistant AI Are you passionate about helping partners and customers succeed with sophisticated technology? Do you enjoy solving complex technical challenges, working across partner ecosystems, and becoming the trusted expert people rely on when things get difficult?Do you thrive at the intersection of technology, partnerships, customer success, and problem solving? Are you the kind of person who enjoys understanding how things work, identifying opportunities for improvement, and helping partners deliver outstanding technical outcomes for their customers?If so, we’d love to hear from you! 🙌About usWe are Resistant AI, a fast-moving startup where things happen quickly, and decisions are made just as fast. We believe in taking initiative – better to ask forgiveness than permission – but don't worry, we keep it organized and collaborative. If you love the thrill of building and iterating, you'll fit right in! 👌And what do we actually do?We protect the AI and automation systems of modern financial services from manipulation and attack. We do so by forensically analyzing everything from the documents submitted by customers to the ongoing behaviors they exhibit while using the service to uncover and prevent serial fraud, synthetic identities, account takeovers, money laundering and as yet unknown financial threats operating at scale.This is our founding team's second startup, and we recently closed our Series B investment round led by Google Ventures, Index Ventures and Credo Ventures.🔎 Who are we looking for?Someone who becomes a trusted technical advisor to our strategic partners – helping them integrate, sell, implement, and support Resistant AI's fraud prevention platform with their own customers.You'll work across Partnerships, Sales, Solutions Engineering, Customer Success, Product, Research, Engineering, and Support to strengthen our partner ecosystem's technical capabilities, own complex partner escalations, and help partners deliver excellent outcomes at scale.This role goes beyond individual deployments – you'll help partners build the knowledge, processes, and operating models to represent and support Resistant AI independently, while knowing we've got their back when things get complex.💪 What you'll be doing?Leading technical onboarding and enablement for new partnersSupporting partner-led customer implementation, configuration, and optimizationEnabling partners to confidently position, demo, integrate, and support our solutionsSupporting partner pre-sales: solution design, architecture reviews, discovery, POCsRunning partner technical health reviews and catching risks earlyOwning L2/L3 partner escalations and coordinating resolution across internal teamsEstablishing clear escalation paths, support models, and operating procedures with partnersFeeding partner and...