Sr Operations Manager, Japan Growth Ops, Retail

Uber·Oracle Recruiting
Tokyo, JapanFull-timePosted Jun 19, 2026
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Consumer Growth Manager - Japan About the Role

We're looking for a data-driven growth professional to drive consumer acquisition, engagement, and retention initiatives across Japan. You'll partner with Marketing, Operations, and cross-functional teams to execute high-impact campaigns that grow and retain our user base.

What You'll Do

Campaign Execution & Growth Strategy

  • Execute consumer growth campaigns across the full lifecycle: acquisition, engagement, and retention
  • Translate data insights into actionable recommendations and execution plans
  • Support development of consumer growth strategy in partnership with Marketing and Operations

Operations & Performance Management

  • Manage day-to-day campaign execution, including timelines, coordination, and goal tracking
  • Monitor and analyze key performance metrics: user health, campaign effectiveness, and communication performance
  • Provide insights and recommendations based on performance data

Cross-Functional Collaboration

  • Coordinate with Operations, Sales, Strategy & Planning, Marketing, Legal, Product, and Global teams
  • Align stakeholders to ensure smooth campaign delivery and strategic alignment
  • Communicate clearly across functions to drive execution excellence
What You'll Need

Required Qualifications

  • 4+ years of experience in marketing, operations, strategy, or finance
  • Experience in fast-growing or consumer-focused businesses
  • Strong analytical skills: SQL proficiency and comfort working with data to drive decisions
  • Fluent English with ability to communicate clearly across functions
  • #GoGetIt mindset with customer obsession

Preferred Qualifications

  • Experience owning consumer growth, lifecycle management, or retention strategies
  • Japanese fluency or strong working proficiency
  • Strong project management skills with ability to manage multiple initiatives simultaneously
  • Clear communicator with collaborative, growth-oriented approach
What Success Looks Like
  • Driving measurable growth in user acquisition, engagement, and retention metrics
  • Executing campaigns on time and on target with clear ROI
  • Building strong cross-functional partnerships that accelerate execution
  • Using data to identify opportunities and optimize performance
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