Key Account Manager

Skip to main content Key Account Manager Papaya Global New York, NY Apply Join or sign in to find your next job Join to apply for the Key Account Manager role at Papaya Global Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Key Account Manager Papaya Global New York, NY 1 day ago Be among the first 25 applicants See who Papaya Global has hired for this role Apply Join or sign in to find your next job Join to apply for the Key Account Manager role at Papaya Global Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.The Account Manager is a key player responsible for nurturing and growing client relationships within our strategic-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs.ResponsibilitiesBuild and maintain strong client relationships, manage partnerships, and work with internal teams to resolve escalations and meet SLAs.Drive revenue growth by identifying upsell and cross-sell opportunities within client accounts and supporting the implementation of new solutions.Deliver exceptional service by addressing client needs, resolving issues, and conducting regular business reviews to understand priorities and future goals.Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team.Achieve individual and team KPIs, monitor account health, identify risks and opportunities, and proactively address challenges.Leverage AI tools to enhance account planning, customer communications, business reviews, risk identification, and operational efficiency.Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes.Requirements:Bachelor's degree in Business, Marketing, or a related field.2+ years of experience in Account Management.Excellent interpersonal and communication skills.Strong analytical and problem-solving abilities.Knowledge of Payroll, HRIS,...