Overview
Job Duties
Responsible for performing timely claims status follow-up for outstanding Accounts Receivables for professional services of patients via Epic healthcare software by means of payer web portals, phone calls and other resources. Make appropriate account or invoices status notes in Epic. Utilize resources and tools in the resolution of invoices following company policy for assigned payor(s). Resolving outstanding balances with internal and external communication with customers. Enter professional charges into billing system. Review and correct patient registrations.
Responsibilities
Essential Functions
• Prepare source documents for data entry based on predetermined priorities. Verify and/or assign key data elements for charge entry. Create, balance and post batches.
• Correct registration information.
• Review and interpret electronic Explanation of Benefits (EOB).
• Accurately perform actions and work towards resolution of insurance denials and no response from insurances to determine next appropriate action.
• Timely Identify, research and resolve issues that may cause delays in resolution.
• Refile insurance claims when necessary.
• Documents detailed follow-up activity as required in Epic.
• Works collaboratively across teams, with peers, internal and external customers. When asked, performs other duties as assigned to support revenue cycle operations.
• Additional duties as assigned may vary.
Qualifications
Education Requirements
Current enrollment in Baker County High School Career & Technical
Education and Career Academy of Business Administration required
UFJPI is an Equal Opportunity Employer and Drug Free Workplace