Sr Quality Eng Supervisor

Job Purpose / Basic Functions

• Lead cross-functional teams to improve supplier quality performance for TIM products.
• Coordinate with product and process teams to develop process flowcharts, FMEA, and control plans.
• Establish, review, and update incoming inspection methods and criteria.
• Define and monitor KPIs to support business requirements and take corrective action when targets are not met.
• Review work capacity, resolve immediate issues, and recommend continuous improvement actions.
• Work with cross-functional teams to disposition nonconforming products.
• Drive improvement actions required by customers, suppliers, and the organization.
• Communicate with customers when product quality issues are caused by suppliers.

Key Responsibilities

• Track quality performance metrics such as return rate, customer complaints, and in-process defect rate.
• Develop and implement training plans for QA technicians and operators.
• Support quality operations and make decisions based on customer drawings and specifications.
• Support New Product Introduction (NPI), including FAI, NPR, and RFC disposition.
• Review weekly quality performance reports and update action plans.
• Participate in weekly QA meetings and continuous improvement programs such as Kaizen and 5S.
• Participate in internal and external audits.
• Lead supplier audits and ensure corrective actions are completed.
• Perform additional tasks assigned by the QA Manager.

Quality, Health, Safety & Environment Responsibilities

• Comply with company quality policies and quality management systems.
• Follow and maintain HS&E policies, procedures, work instructions, rules, and regulations.
• Report and correct unsafe actions and conditions immediately.
• Support H.O.S. goals including standardization, quick response, continuous improvement, PPM reduction, and OTTR performance.

Qualifications & Experience

Education: Bachelor’s or Master’s degree in Engineering or Physical Sciences (Chemical Engineering, Chemical Science, Material Engineering, or related discipline).

Required Experience: 5–10 years in supplier quality, manufacturing quality, or a related field.

• Demonstrated ability to drive quality improvement and process orientation.
• ISO 9001 / IATF 16949 Lead Auditor certification.
• Six Sigma / Lean GB or BB certification preferred.
• Strong statistical data analysis skills using Minitab.
• Knowledge of FMEA, SPC, MSA, PPAP, APQP, and Control Plans.
• Knowledge of inspection tools, measurement, and calibration systems preferred.
• Strong MS Office and computer skills.
• Business-level fluency in English.

Personal Attributes

• Strong reporting, writing, and analytical skills.
• Self-starter with strong leadership capability.
• Detail-oriented, strategic thinker with innovative problem-solving skills.
• Able to make efficient and cost-effective decisions.
• Excellent organizational and project management skills.
• Able to work under pressure in a dynamic environment.
• Results-oriented with the ability to manage multiple priorities.
• Strong communication and leadership skills in multicultural and cross-functional environments.
• High level of integrity and professionalism.