Manager / Senior Manager Program Management

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Manager / Senior Manager, Program Management role is part of the Salesforce Platform team — a cross-functional group at the intersection of product, engineering, and partner ecosystem strategy. We are looking for a program leader who thrives in ambiguity, moves fast, and brings structure to complex, high-stakes initiatives that shape how our partners and customers experience the Salesforce platform.

In this role, you will drive two strategic programs: advancing our Headless 360 initiative — which enables any agent to operate Salesforce without the user interface by exposing data, workflows, and governance through hosted Model Context Protocol (MCP) servers — and leading Independent Software Vendor (ISV) packaging innovation across our entire partner ecosystem.

What You'll Actually Be Doing
 

• Lead go-to-market (GTM) program coordination for Headless 360 across product, engineering, marketing, sales, and operations teams — ensuring rapid product development driven by customer and partner feedback.
• Own end-to-end ISV packaging innovation programs: define and track partner readiness and validation windows, coordinate external rollouts, and drive adoption across the AppExchange ecosystem.
• Partner with marketing and operations to design unified communication cadences, deliver external enablement sessions, and coordinate Dreamforce and event demo readiness.
• Drive internal process improvements for headless use cases — including stock keeping unit (SKU) setup, product launch enablement materials, pre-launch assessments, license and product compatibility reviews, and go-to-market readiness checklists.

You're Our Person If...
 

• You have experience managing large, complex technical programs with multiple cross-functional stakeholders, and bring a structured, analytical, process-oriented approach to execution.
• You have strong knowledge of the AppExchange marketplace and the Salesforce Partner Community, with proven experience launching software-as-a-service (SaaS) offerings including consumption-based products.
• You communicate clearly and confidently — written, verbal, and in presentations — with the ability to translate complex technical topics for both technical and non-technical audiences.
• You are experienced working in a cross-functional, matrixed environment and can influence teams and leaders without direct authority.

Even Better If...
 

• You have expertise in pricing strategy and industry-standard packaging models for platform or ecosystem products.
• You have experience coordinating partner or developer ecosystem programs, including release notes, partner terms, or product operations (ProdOps) workflows.
• You have a background in or deep familiarity with Salesforce platform technologies, agent-based products, or headless architecture concepts.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.