Office Operations Specialist
OFFICE OPERATIONS SPECIALIST
The Costa Rica Operations Specialist supports Procore’s Workplace Experience team and employees at our Heredia office. Successful candidates will be organized, proactive, and able to prioritize a wide range of tasks. No two days will be the same for this position. A strong customer service attitude is required!
This is a 100% on-site position based in our Heredia office. Candidates must be available to work from the office full-time and support day-to-day workplace operations in person.
Responsibilities include:
Order and maintain balanced levels of food and office supply inventory for an entire building or campus
Daily cleaning duties in kitchens, conference rooms and communal areas
Assist with internal events set up and tear down
Register, greet visitors, and support their in-office experience
Run Office ticketing systems - answer, evaluate, prioritize, and assign incoming requests for assistance
Awareness of all ongoing team activities, department meetings, visitors and deliveries
Help with facility needs as necessary and work with property management to ensure the office stays in working order
Communicate constantly with extended Office Operations team members via email and/or Slack
Assist other departments at Procore as needed with operations related projects
Ideal candidates will have:
1+ years experience working in a professional environment
Quality written and verbal communication skills (email, phone, in person)
Ability to multitask, prioritize, and stay organized
Customer service - must be able to interface with all guests, employees, and executives
Demonstrated competence in Microsoft Office and Google Applications
Respect for confidential information
Strong commitment to customer service, employee happiness, and company growth
Physical requirements:
Ability to lift 50lb