Who we are:

TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin.

Listed in Sifted as one of the 100 fastest growing start-ups in UK & Ireland, and CNBC’s World Top Fintech Companies, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway for continued innovation within our payment products. To date, we’ve raised over $300 million from world-renowned investors including Stripe, Tiger Global, Northzone, and Tencent. But this is just the beginning.

We’re looking for people who are excited about joining the Pay by Bank revolution and helping us change the way the world pays. Could this be you? 

Description: 

At TrueLayer, our people are our greatest asset. We're looking for a People Advisor (Generalist) to support our People team with day-to-day administration to keep everything running smoothly for every TrueLayerista.

This is a junior, hands-on role where you'll work closely with our People Partners and People Operations team, supporting our Italian population while contributing to broader People Operations across the team.

What we expect from you as a Generalist (People Advisor):

🔁 Support Employee Lifecycle Administration

• Help manage key administrative processes – onboarding, contract changes, and offboarding, ensuring accuracy at every step.
• Keep employee records and documentation compliant with local law and GDPR, and audit-ready at all times.
• Support audits and help respond to requests from authorities as needed.

💼 Support Payroll and Benefits Administration

• Support the review of monthly payslips and ensure timely payments to all relevant funds.
• Handle day-to-day administration of meal vouchers and TFR for Italian employees.
• Prepare HR documents and forms required by local regulations or providers.
• Monitor the legal inbox, ensuring timely follow-up on incoming communications.
• Support the activation of interprofessional training funds
• Coordinate mandatory health and safety training and medical checks (D.Lgs. 81/08).

💻 Maintain People Systems and Data Accuracy

• Manage employee data in our HRIS (HiBob), ensuring accuracy and clean records.
• Build and maintain templates and workflows to improve efficiency and consistency.

About you:

• Previous experience in a People Administration or HR admin role in Italy
• Good knowledge of Italian employment law, CCNL Commercio, and mandatory administrative processes
• Good understanding of the full employee lifecycle and related documentation requirements in Italy
• Comfortable working with HRIS platforms (ideally HiBob) and Google Workspace tools

Skills and Attributes

• Highly organised with strong attention to detail – accuracy is key in this role
• Clear communicator in both Italian and English – able to explain administrative or legal information in a simple, accessible way
• Comfortable working with data: confident in Google Sheets and able to produce clear reports and templates
• People-first approach – you care about the employee experience and want to make admin feel easy, not bureaucratic
• Collaborative by nature – you enjoy working with colleagues across People, Finance, and IT

Why You'll Love It Here

• Real impact on the day-to-day experience of every TrueLayerista 
• You'll work with a passionate, collaborative, and international People team
• A chance to grow your HR expertise in a company that truly values its people

Don’t meet all the requirements?

Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At TrueLayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist — we’d still love to hear from you!

Benefits

What you can expect from us:

• Competitive salary and meaningful equity in the company 💰
• Flexible hours and hybrid working. Split your time 50/50 between working from home and our welcoming offices in London and Milan , spending 2-3 days per week in the office.
• Flexible holiday policy, with 24 days as standard ✈️
• 2 volunteering days to support causes important to you 🌳
• Life Cover as part of our benefits package, offering financial protection and peace of mind for you and your loved ones 🛟
• Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👩‍👩‍👦
• Meal vouchers for every day you’re working, including while remote 
• Free lunch from Deliveroo 🥙 (If you choose to work from the office on Tuesdays, Wednesdays and Thursdays)
• Budget to spend on learning & development each year 📚
• 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊- these are extra days of leave focused on your wellbeing - you just book them off and spend them how you wish!
• Membership of mental wellbeing platform Spill 🧘

At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know.

We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.