Customer Success Manager (US)
Pactum Ai·Insight Partners (Getro)
USD 160000-180000 per yearPosted Jun 29, 2026
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Customer Success Manager (US)
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Join in on pioneering procurement AI agentsThe world's largest companies still manage supplier deals manually- which is slow, inconsistent, and leaving huge value on the table. Since 2019, Pactum is changing that with AI agents that find opportunities, negotiate terms, and close deals with full autonomy and authority.Pactum's agents work 24/7 across thousands of suppliers at once. The humans building them are psychologists, engineers, negotiators, and product thinkers, coming from 10+ countries, united by a genuine belief that this is how procurement should work.Ready to make an impact? Join our passionate, global team and be part of a bold mission: to bring trust, transparency, and automation to every supplier negotiation.About youThe world's largest companies still manage supplier deals manually—which is slow, inconsistent, and leaving huge value on the table. Since 2019, Pactum is changing that with AI agents that find opportunities, negotiate terms, and close deals with full autonomy and authority.Pactum's agents work 24/7 across thousands of suppliers at once. The humans building them are psychologists, engineers, negotiators, and product thinkers, coming from 10+ countries, united by a genuine belief that this is how procurement should work.This role sits at the intersection of technical deployment, change management, and strategic value realization. You will own the full customer lifecycle from implementation and technical enablement to ongoing adoption and health. Ready to make an impact? Join our passionate, global team and be part of a bold mission: to bring trust, transparency, and automation to every supplier negotiation.Your daily adventures will include...End-to-End Implementation & Project Management: Build and execute detailed project plans from kick-off through hyper-care. You will lead implementation workshops, understand customer business goals, and control scope, schedule, and risk to minimize Time-to-Value.Technical Enablement & Solution Design: Coordinate integrations...