Product Owner – Canadian Commercial Banking, Credit Solutions Product Group

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Enterprise Enabling Functions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview 

Product Family 

The Commercial Lending & Sales Capabilities team owns the core credit and sales platforms that enable the delivery and servicing of Business Banking products. The team is accountable for translating business strategy into prioritized product roadmaps and ensuring platforms are scalable, secure, compliant, and aligned to enterprise standards. Through strong product ownership and agile delivery, the team supports business growth, operational efficiency, and effective risk management across the Canadian Commercial Banking portfolio. 

The Credit Solutions Product Group (PG) focuses on credit related data stores, credit decision engine, books of record, Equipment Finance, and ancillary services; and also supports the end-to-end credit process for business banking segments on the legacy credit platforms. The PG is looking for a Product Owner to lead the POD, on day-to-day support activities on credit applications, enhancement requests and audit activities.  The PO will be required to support applications like Commercial World, Enterprise Commercial Datamart (ECD), BB Risk Analyst (BBRA), etc.  

The team partners closely with business stakeholders, technology delivery, and control partners to deliver enhancements, and ensure solutions meet regulatory, risk, and performance expectations playing a key role in enabling consistent customer experiences, and scalable support for Canadian Business Banking growth. 

Job Description 

We are looking for a Product Owner to help support our Ops POD. As the Product Owner, your team will look to you to define, prioritize with the Business and ultimately approve what we release to production.  Building our capabilities and supporting the existing platform will require you to work with multiple individuals/teams including control partners (e.g. legal, compliance, operational risk); engineering managers, developers, testers and product groups. 

As a Product Owner, you will be expected to demonstrate: 

POD Leadership 

• Lead all activities related to enhancements, currency updates and risk-mitigation work and work closely with the Engineering Manager to deliver on commitments. 

• Represent the business within the POD by connecting business and technology and ensuring successful delivery of all user stories. 

• Triage, prioritize, and drive resolution of production issues.  

• Working closely with the Technology Assets Owner (TAO), and multiple risk partners and governance partners to ensure all BAO accountabilities are met 

Backlog, Planning & Execution 

• Create and maintain a value‑focused product backlog, continuously refining user stories and acceptance criteria. 

• Align backlog priorities with Product Group strategic direction. 

• Provide user story design, oversight, and approval of completed stories. 

• Participate in agile ceremonies and cross-Pod coordination. 

Run & Operational Excellence 

• Own day‑to‑day run activities, ensuring operational processes, monitoring, and SLAs are met. 

• Champion permanent fixes for recurring incidents. 

• Maintain strong risk and control alignment. 

Product Strategy & Platform Alignment 

• Support the roadmap for currency projects and Business requested enhancements for supported Malcodes. 

• Provide thought leadership on priority and business value related to committed work and work collaboratively to resolve risks and impediments to delivery. 

• Maintain awareness of vendor technology roadmaps. 

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest 

• Provide thought leadership and/or industry knowledge for own area of expertise and participate in knowledge transfer within the team and business unit 

• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities 

• Present to peers/executives on a regular basis 

• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite 

• Participate in defining our PG roadmap  

• Maintain understanding of partner and vendor roadmaps, and understand how these technologies can be leveraged to bring business value 

Job Requirements 

• Undergraduate degree or product management certificate and / or 2+ years relevant experience 

• Demonstrated experience building out on-line capabilities in a Product Owner capacity 

• Agile/Scaled Agile development experience is a definite asset 

• Superior impact and influence skills to effectively engage and manage all stakeholders and recommend creative and strategic solutions to successfully implement change.

• Strategic mindset with the ability to understand implications of key decisions on policies, down-stream processes, etc.

• Good judgment, understanding of what issues to escalate, what to resolve on your own, make suggestions for possible resolution.

• Ability to communicate effectively with both business and technology stakeholders in both oral and written form 

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet