This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Provider Enrollment Agent based in United States.
This role sits at the heart of provider operations, ensuring healthcare providers are accurately enrolled and maintained within program systems. You will manage incoming enrollment requests, updates, and documentation with precision and efficiency, helping maintain compliance and service continuity. The position involves frequent communication with providers through digital platforms and occasional phone outreach to resolve inquiries. You will collaborate closely with internal teams to move cases through structured workflows and quality checks. The work directly supports smooth access to care by ensuring provider data is complete, accurate, and up to date. It is a detail-oriented, process-driven environment where consistency, accuracy, and empathy are key to success.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Provider Enrollment Agent based in United States.
This role sits at the heart of provider operations, ensuring healthcare providers are accurately enrolled and maintained within program systems. You will manage incoming enrollment requests, updates, and documentation with precision and efficiency, helping maintain compliance and service continuity. The position involves frequent communication with providers through digital platforms and occasional phone outreach to resolve inquiries. You will collaborate closely with internal teams to move cases through structured workflows and quality checks. The work directly supports smooth access to care by ensuring provider data is complete, accurate, and up to date. It is a detail-oriented, process-driven environment where consistency, accuracy, and empathy are key to success.
Accountabilities:
- Process provider enrollment applications and ensure all required documentation is complete and accurate before approval or progression in the workflow
- Review and update provider information requests, maintaining data integrity across internal systems and platforms
- Communicate with providers via email systems and internal tools, with occasional phone support to clarify requirements or resolve issues
- Collaborate with internal teams to route cases through enrollment stages, including verification and quality assurance checks
- Deliver high-quality service to providers and internal stakeholders by responding promptly and professionally to inquiries and requests
- Prior customer service experience is preferred, particularly in administrative or healthcare-related settings
- Experience with provider offices, healthcare institutions, or credentialing processes is a strong advantage but not required
- Strong written and verbal communication skills with a focus on professionalism and empathy
- Ability to work independently while collaborating effectively in a team-based operational environment
- High level of accuracy, organization, and ability to manage multiple cases or tasks simultaneously
- Demonstrated kindness, collaboration, and a service-oriented mindset
- Competitive annual salary within the stated range ($30,500 – $43,500, depending on experience and location)
- Flexible scheduling options, including 8-hour shifts or 4x10-hour shifts within operational hours (5:00 AM – 8:00 PM EST)
- Remote work flexibility depending on role eligibility and operational needs
- Comprehensive health, dental, and vision insurance coverage
- 401(k) retirement savings plan with employer matching
- Paid time off with a flexible vacation policy
- Access to learning, training, and career development programs
- Educational assistance and professional growth opportunities
In this role, you will be responsible for processing and maintaining provider enrollment records while ensuring accuracy, timeliness, and compliance across all submissions.
Requirements:
This role requires strong attention to detail, excellent communication skills, and the ability to manage structured workflows in a fast-paced, service-oriented environment.