Associate Account Manager, Medical Channel

Associate Account Manager, Medical Channel About Face Reality:Face Reality Skincare was created with one goal: to give people clear skin for good. With over 50 million people experiencing the physical and emotional toll of acne each year in the US, we made it our mission to develop an effective way to achieve clear skin through our clinically verified Clear Skin MethodTM, an adaptive method combining in-clinic treatments from certified skincare professionals, personalized at home product routines and lifestyle guidance. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey.Our Core ValuesIntegrity, Inclusion, Collaboration, Adaptability, AccessibilityOur supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.About the roleThe Associate Account Manager (AAM) plays a critical role in accelerating growth within the Medical Channel by expanding opportunity across white-space territories, converting inbound and outbound leads, and strengthening engagement with unmanaged and dormant accounts. This role is responsible for generating new business, deepening account potential, and introducing medical professionals to the value of the Face Reality portfolio. The AAM serves as key contributor to revenue growth through consistent execution of defined sales processes, including prospecting, onboarding and account development. In addition to driving immediate revenue, this role partners cross-functionally to deliver a seamless customer experience, assists with growth strategies that support sell-through, and identifies when accounts meet predefined criteria transition into the managed portfolio. This role operates within established sales guidelines, pricing structures, and account management processes, and does not have authority to independently set pricing, contractual terms, or company policy. Work is reviewed and guided by management.  The ideal candidate is commercially driven, highly organized, and skilled at building trusted relationships through structured outreach and follow-up. This role requires a proactive, solutions-oriented mindset, thrives in a fast-paced environment, metrics driven sales environment. RESPONSIBILITIES/ESSENTIAL FUNCTIONSTerritory & Account Development Grow unmanaged accounts in white-space territories by identifying expansion opportunities and executing outreach plans to increase account volumeOwn and develop new accounts generated through inbound leads within white-space territoriesIdentify medical accounts currently in the unmanaged portfolio and evaluate engagement levels and growth potential using established criteria to support account transition recommendationsAssess opportunities for account reactivation in accordance with defined processes; account transition decisions are finalized by management or based on pre-established criteriaMaintain responsibility for assigned accounts unless and until a Business Development Manager (BDM) is assigned or a formal account transition occursSales & Business Development Proactively prospect and qualify new leads through outbound calls, emails, and social outreach effortsConduct virtual meetings and product demonstrations to educate prospective accounts on the Face Reality product line and partnership opportunitiesSell and coordinate training opportunities for new accountsSupport new accounts through the first-order process, onboarding and early-stage growthBuild and maintain strong relationships with medical professionals, medspas, and key decision-makersPartner with...