This role is for one of the Weekday's clients
Salary range: Rs 2500000 - Rs 3500000 (ie INR 25- 35 LPA)
Min Experience: 3+ years
Location: Chennai
JobType: full-time
Requirements
Key Responsibilities
- Troubleshoot and resolve database-related technical issues, with a strong focus on SQL.
- Support database connectivity, drivers, and client integrations.
- Assist customers with database features, performance, and best practices.
- Collaborate with Engineering, Product Management, and cross-functional teams to resolve complex issues.
- Ensure timely resolution of support tickets while meeting SLA commitments.
- Maintain technical documentation and contribute to the knowledge base.
- Mentor junior engineers and support knowledge-sharing initiatives.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- Minimum 3 years of experience in Database Support or Database Administration.
- Strong hands-on experience with SQL and SQL scripting.
- Good understanding of Data Warehousing (DWH) and Business Intelligence (BI) concepts.
- Experience with database connectivity, ETL tools, reporting tools, and database drivers.
- Knowledge of one or more programming languages such as Python, Java, R, or Lua.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong communication skills with the ability to work in a collaborative, multicultural environment.
Preferred Skills
- Experience supporting enterprise database platforms.
- Customer-facing technical support experience.
- Ability to handle critical production incidents and work within SLA-driven environments.
What You'll Get
- Opportunity to work with a globally recognized product organization.
- Exposure to modern database and analytics technologies.
- Collaborative and innovation-driven work environment.
- Career growth with global teams and challenging technical projects.
Must-have skills
Database Administration, SQL, Troubleshooting
Good-to-have skills
database support, sql scripting, etl tools