KYC Operations Sr Analyst - C12 - MUMBAI

Single PositionExplore a Career With UsView All JobsHybridKYC Operations Sr Analyst - C12 - MUMBAIMUMBAI, Mahārāshtra, IndiaApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26978900Date posted07/12/2026DepartmentOperations - ServicesThe KYC Operations Sr Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.Responsibilities:Project Management & OversightBook of Work Management: Manage the comprehensive Name Screening Book of Work, including prioritization, resource allocation, and tracking of all projects and initiatives.Strategic Initiative Execution: Oversee the end-to-end execution of strategic initiatives impacting Name Screening, ensuring alignment with organizational objectives and timely delivery.Project Lifecycle Management: Facilitate and monitor projects from initiation through closure, ensuring adherence to established methodologies and standards.2. GovernancePolicy and Process Adherence: Ensure strict adherence to Name Screening policies, procedures, and regulatory requirements.Risk Management: Identify, assess, and mitigate risks associated with Name Screening processes and initiatives.Audit and Compliance: Support internal and external audit processes, ensuring compliance with relevant standards and guidelines.Decision-Making Framework: Establish and maintain a clear decision-making framework for Name Screening-related matters, ensuring transparency and accountability.3. Reporting & AnalyticsFinancial Reporting: Facilitate and execute Monthly Financial Review (MFR) meetings, providing insights into financial performance and budget adherence.Benefit Realization Tracking: Monitor and report on the realization of benefits from optimization initiatives4. Operational Excellence & OptimizationProcess Improvement: Identify opportunities for process optimization within Name Screening, recommending, and implementing enhancements to improve efficiency and effectiveness.Operating Model Definition: Lead initiatives to define and agree upon the end-state operating model for Name Screening, including organizational structure, roles, and workflows.Technology Adoption: Support the adoption and effective utilization of technology solutions to enhance Name Screening capabilities.Cross-functional Collaboration: Drive collaboration with cross-functional teams (e.g., KYC, IT, Operations) to ensure seamless integration and execution of initiatives.5. Team Development & Knowledge ManagementTeam Training & Mentorship: Train and mentor assigned team members to strengthen the overall capabilities of the PMO team.Knowledge Base Development: Establish and maintain a comprehensive knowledge base for Name Screening processes and best practices, serving as a Subject Matter Expert (SME).Working Group Leadership: Lead and facilitate working groups to ensure smooth delivery of agreed tasks, including task identification, assignment, and timely completion.6. Stakeholder ManagementCommunication: Maintain clear and consistent communication with all relevant stakeholders, including senior management, business units, and project teams.Relationship Management: Build and maintain strong relationships with internal and external partners to foster collaboration and support for Name Screening objectives.7. Screening team Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reportingPerform quality reviews and reviews of procedures and processesPerform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as neededHas the ability to operate with a limited level of direct...