In this role, you will impact the reputation of Honeywell as a customer-centric organization and drive business growth by providing excellent customer service and support throughout the customer lifecycle.
- Provide support to the teams in the Back Office administrative office and represent the additional interface with internal clients and external ones when necessary.
- Take professional initiative on administrative tasks and coordinate with local offices for tasks that cannot be done remotely.
- Work as part of the team, involved in processes from start to finish, contributing to the team's results.
- Contribute to the successful integration of each new employee/member of the region through specific training and assistance.
- Account successfully, in a timely manner, and ensure maintenance during the life cycle of all orders, contracts, and projects in systems.
- Work closely with all relevant departments, including sales, procurement, supply, and operations to ensure process standardization, efficiency, and effectiveness.
- Assume an active role in implementing and maintaining Honeywell Operating System (HOS).
- Work in line with policy guidelines and global processes.
- Meet the objectives of the department/team and the behavioral objectives of Honeywell.
YOU MUST HAVE
- 3+ years’ experience in a Customer Services or related field
- Advanced knowledge of SAP ERP application
- Strong organization skills
- Experience working in a customer-facing role
- Good knowledge of Salesforce applications
- Data Analysis
- Advanced Excel Skills
WE VALUE
- Bachelor’s Degree
- Green Belt Certification
- EDI Knowledge
- Understanding of how different functions in the organization interact
- Knowledge and understanding of Honeywell’s values
- Understanding of the main objectives of the commercial activity
- Awareness of the importance of health and safety at work
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more
THE BUSINESS UNIT
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Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more
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