QA Engineer - Implementation

Skip to main content QA Engineer - Implementation Leena AI Gurugram, Haryana, India Apply QA Engineer - Implementation Leena AI Gurugram, Haryana, India 13 hours ago 130 applicants See who Leena AI has hired for this role Apply Save Report this job About Leena AILeena AI is a leader in Agentic AI for the enterprise. We are building an iconic company, delivering AI Colleagues that transform back-office functions and accelerate the full promise of Generative AI—unlocking real productivity gains, cutting costs, and delighting employees at scale.Leena AI provides the most forward-looking, open, and scalable Agentic AI architecture for the enterprise— it empowers CIOs and CTOs to develop, deploy, and manage AI Colleagues for the back office at scale. Built with full governance, compliance, security, and auditability at its core.Leena AI integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, Workday, and Microsoft Office 365. We are proud to be trusted by 500+ global enterprises and 20 million+ employees, including leading brands such as Nestlé, Puma, Coca-Cola, Sony, and Etihad Airways.Founded in 2018 and headquartered in New York, Leena AI has secured over $40M in financing from top-tier investors including Greycroft, Bessemer Venture Partners, B Capital, and Y Combinator.About The RoleWe're looking for a detail-oriented QA Engineer to ensure the quality and reliability of customer implementations at Leena AI. In this role, you'll validate client-specific configurations, enterprise workflows, integrations, and automations before they go live.Working closely with Solution Consultants, Implementation Managers, Product, and Engineering teams, you'll play a critical role in delivering seamless, enterprise-grade implementations for our customers.What You'll Do Implementation Quality AssuranceValidate end-to-end client implementations across HR, IT, Finance, Procurement, and other enterprise functions.Review solution documents, workflows, and configuration requirements.Create comprehensive test plans, test cases, and acceptance criteria for customer implementations.Ensure workflows, configurations, and data flows function as designed.Functional & Integration Testing Perform functional, workflow, regression, and integration testing.Validate enterprise integrations including:HRMS & Payroll systemsITSM platforms (ServiceNow, Freshservice, ManageEngine, etc.)REST & SOAP APIsEvent-driven workflows and webhooksVerify data mapping, synchronization, transformations, error handling, and retry mechanisms across systems.Release Readiness & UATIdentify defects, configuration issues, and functional gaps before production rollout.Support User Acceptance Testing (UAT), including defect triage, issue validation, and client support.Ensure all deliverables meet quality standards and provide go-live readiness sign-offs.Collaboration & Documentation Work closely with Product, Engineering, Solution Consultants, and Customer teams to understand business requirements.Maintain QA documentation including:Test PlansTest CasesDefect LogsTest Summary ReportsTraceability MatrixRelease Sign-offsProcess ImprovementContribute to QA best practices, reusable test assets, and implementation frameworks.Identify recurring issues and recommend improvements to enhance implementation quality and efficiency.Drive opportunities for automation and continuous improvement.What We're Looking For Must Have 3-5 years...