Workplace Mental Health Consultant (Part Time), Juárez, Mexico

Back to jobsWorkplace Mental Health Consultant (Part Time), Juárez, MexicoJuárez, Chihuahua, MexicoApplyOur mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.As a Workplace Mental Health Consultant, you will provide management consultations, trainings, critical incident response, and assessment and referral mental health support to employees at a combined multinational pharmaceutical and medical technical healthcare company. You may also provide consultation to Human Resources (HR), program managers, and supervisors on workplace and organizational issues. This role will report to a Spring Health Global Clinical Manager. What you’ll be doing: Provide consultation and support to managers, teams, and members that enhances employee wellbeing and workplace effectiveness onsite at the customer location from Monday through Friday from 10AM to 4PM MT in Juárez, Mexico.  Provide solution-focused employee mental health consultation and connection to appropriate resources.  Proactively cultivate strong relationships with key customer contacts, Spring Health managers, and internal stakeholders, as well as actively participate in both customer and Spring Health meetings as appropriate.  Coordinate and deliver critical incident response  Conduct company tailored trainings and Spring Health benefit promotion events  Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members. Complete required internal training and assignments and attend Spring Health Clinical Team meetings  Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards  Track and monitor available data to identify strategic workplace wellbeing insights, recommend targeted interventions, and collaborate with customer points of contact to coordinate effective support. Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up. Provide management consultation that enhances employee wellbeing and workplace effectiveness. Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees. Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership.  Complete accurate and timely documentation of all service delivery. Represent Spring Health and help to support/reinforce program parameters and goals. Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints.  Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate. Other responsibilities as they pertain to the success of this role What we expect from you: Must hold a Licenciatura en Psicología (4–5 year Bachelor’s degree) and a valid Título Profesional from an accredited institution. Must possess...