This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Administrator based in the United States.
The Operations Administrator plays a key role in supporting daily business operations and ensuring the smooth coordination of technical service activities. This position provides essential administrative support, helping teams manage projects, maintain accurate records, and deliver high-quality service to clients. The successful candidate will coordinate schedules, oversee documentation, support compliance activities, and contribute to efficient operational processes. Working in a technical services environment, this role requires strong organization, attention to detail, and the ability to manage multiple priorities. This is an opportunity for an administrative professional to make a direct impact by improving workflows, supporting field teams, and strengthening client relationships.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Administrator based in the United States.
The Operations Administrator plays a key role in supporting daily business operations and ensuring the smooth coordination of technical service activities. This position provides essential administrative support, helping teams manage projects, maintain accurate records, and deliver high-quality service to clients. The successful candidate will coordinate schedules, oversee documentation, support compliance activities, and contribute to efficient operational processes. Working in a technical services environment, this role requires strong organization, attention to detail, and the ability to manage multiple priorities. This is an opportunity for an administrative professional to make a direct impact by improving workflows, supporting field teams, and strengthening client relationships.
Accountabilities:
- Provide administrative support to operations teams, including scheduling, coordination, and tracking of service projects.
- Maintain accurate records of service calls, testing activities, maintenance work, and project documentation.
- Prepare, update, and organize job files, reports, and client documentation.
- Manage compliance-related administrative tasks, including certificates of insurance, vehicle and business insurance documentation, and claims support.
- Assist with business licensing processes across multiple states, including registrations with relevant state agencies.
- Compile and prepare client reports, including service summaries, testing results, and recommendations.
- Act as a communication point between clients, field technicians, and management to support successful project execution.
- Respond to client inquiries, provide project updates, and assist with issue resolution.
- Enter and maintain project, job, and maintenance data within company databases and software systems.
- Support invoicing and billing processes by ensuring project costs and records are accurate.
- Identify opportunities to improve administrative workflows and operational processes.
- High school diploma or equivalent required; an Associate’s or Bachelor’s degree in business administration, operations management, or a related field is preferred.
- Minimum of 2 years of experience in an administrative or operations support role.
- Experience within electrical, construction, technical services, or a similar industry is preferred.
- Experience working with an accredited electrical testing organization is a plus.
- Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
- Experience with project management platforms, CRM systems, or operational databases is preferred.
- Strong attention to detail and accuracy in documentation, reporting, and recordkeeping.
- Ability to work independently while collaborating effectively with a team.
- Strong problem-solving skills and adaptability in a changing operational environment.
- Competitive hourly compensation range of approximately $27 – $34 per hour, based on experience and qualifications.
- Fully remote work opportunity.
- Health, dental, and vision insurance coverage.
- Paid time off and company holidays.
- 401(k) retirement plan.
- Opportunities for professional development and career growth.
- Opportunity to contribute to operations within a specialized technical services environment.
- Collaborative workplace focused on quality, reliability, and continuous improvement.
The Operations Administrator supports operational efficiency by managing administrative processes, coordinating service activities, and maintaining accurate business records. The role requires strong attention to detail, proactive communication, and the ability to collaborate with clients, technicians, and internal teams.
Requirements:
The ideal candidate is an organized and detail-oriented professional with experience supporting business operations, project coordination, or administrative functions. This role requires strong communication skills, the ability to manage competing priorities, and confidence working independently in a remote environment.