Retail Sales Operations Analyst

AmeriHealth Caritas
United StatesFULL_TIMEPosted Jul 14, 2026

Role responsibilities

The Retail Sales Operations Analyst manages onboarding and appointment processes for brokers and insurance agencies while developing reports and dashboards to support sales operations. They also serve as a subject matter expert for various systems and processes, ensuring compliance and operational performance.

Requirements

Candidates should have a bachelor's degree and 3 to 5 years of experience in healthcare or sales operations, with strong skills in data visualization and Microsoft Excel. Familiarity with ACA Marketplace products and vendor management is also required.

Key skills

Analytical Skills, Problem Solving, Project Management, Organizational Skills, Communication Skills, Data Visualization, Microsoft Excel, Microsoft PowerPoint, Vendor Management, Healthcare Sales Operations, CRM Platforms, Data Modeling, Business Intelligence, Agent Appointment Processes, Training Development, Process Improvement

Keywords

Retail Sales Operations, Affordable Care Act, Medicare, Reporting, Analytics, System Administration, Vendor Management, Broker Support, Onboarding, Agent Credentialing, Data Visualizations, Tableau, Microsoft Excel, PowerPoint, CRM, Electronic Data Exchange, Compliance, Training, Operational Performance, Business Intelligence, Agent Appointment, Sales Operations, Healthcare, Managed Care, Insurance, Business Development, Data Analysis, Performance Tracking, Process Improvement, Project Management

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