This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Developer based in Canada.
This role focuses on designing, developing, and implementing scalable solutions on the ServiceNow platform to support enterprise technology initiatives.
The successful candidate will contribute to application development, workflow automation, integrations, and platform optimization across complex environments.
Working with modern ServiceNow capabilities, this position combines technical expertise with problem-solving and collaboration across multiple teams.
The role offers the opportunity to build impactful solutions using ITSM, CSM, ITOM, Integration Hub, and automation frameworks.
The ideal candidate will bring strong ServiceNow development experience, knowledge of enterprise integrations, and a commitment to delivering high-quality solutions.
This is a remote opportunity in Canada within a technology-focused environment that values innovation, continuous improvement, and technical excellence.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Developer based in Canada.
This role focuses on designing, developing, and implementing scalable solutions on the ServiceNow platform to support enterprise technology initiatives.
The successful candidate will contribute to application development, workflow automation, integrations, and platform optimization across complex environments.
Working with modern ServiceNow capabilities, this position combines technical expertise with problem-solving and collaboration across multiple teams.
The role offers the opportunity to build impactful solutions using ITSM, CSM, ITOM, Integration Hub, and automation frameworks.
The ideal candidate will bring strong ServiceNow development experience, knowledge of enterprise integrations, and a commitment to delivering high-quality solutions.
This is a remote opportunity in Canada within a technology-focused environment that values innovation, continuous improvement, and technical excellence.
Accountabilities:
- Design, develop, configure, and implement custom applications, modules, workflows, and solutions on the ServiceNow platform.
- Develop and maintain Service Catalogs, Service Portals, Service Requests, and platform configurations.
- Build integrations between ServiceNow and external systems using Integration Hub, TMF APIs, and other integration technologies.
- Ensure seamless data exchange and reliable connectivity between enterprise applications.
- Develop and maintain Automated Test Framework (ATF) test cases to validate functionality and improve delivery quality.
- Support UI and portal development using technologies such as AngularJS, Bootstrap, HTML/CSS, JavaScript, AJAX, UI Builder, and ServiceNow widgets.
- Configure and manage multi-tenant environments while applying Managed Service Provider (MSP) best practices.
- Provide ongoing support, maintenance, and enhancements for ServiceNow instances supporting multiple users and clients.
- Implement and optimize ITSM processes, including Incident, Problem, Change, and Request Management.
- Develop Customer Service Management (CSM) solutions to improve service delivery and customer experiences.
- Support IT Operations Management (ITOM) capabilities, including Discovery, Service Mapping, and Event Management.
- Create technical documentation, user guides, test plans, and solution specifications.
- Perform code reviews, troubleshoot issues, and ensure adherence to development standards and best practices.
- Collaborate with cross-functional teams to identify opportunities for automation, improvement, and platform optimization.
- Proven experience developing and implementing solutions on the ServiceNow platform.
- Strong knowledge of ServiceNow ITSM, CSM, and ITOM modules.
- Experience working with Managed Service Provider (MSP) environments and multi-tenant configurations.
- Hands-on experience with ServiceNow Integration Hub, TMF APIs, and third-party system integrations.
- Strong understanding of ServiceNow development practices, workflows, scripting, and platform customization.
- Experience developing automated testing solutions using ServiceNow Automated Test Framework (ATF).
- Proficiency with web technologies including JavaScript, AngularJS, HTML/CSS, Bootstrap, AJAX, and UI Builder.
- Knowledge of ServiceNow portals, pages, widgets, and service configurations.
- Experience with enterprise integrations, web services, reports, and IT infrastructure concepts.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to create clear technical documentation and communicate effectively with technical and non-technical stakeholders.
- Strong commitment to quality, best practices, and continuous improvement.
- Required certifications include:
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Technical Architect (CTA).
- Certified Implementation Specialist (CIS).
- ServiceNow Certified System Administrator (CSA).
- Relevant ServiceNow micro-certifications.
- Familiarity with enterprise technology systems and Windows platforms is considered an asset.
- Competitive annual salary range of CA$90,000 – CA$120,000.
- Bonus eligibility based on performance.
- Flexible remote work options across Canada.
- Opportunity to work on large-scale enterprise ServiceNow implementations.
- Exposure to modern automation, integration, and digital transformation initiatives.
- Collaborative environment focused on innovation and technical excellence.
- Opportunities to develop expertise across ServiceNow technologies and enterprise platforms.
Benefits:
The ServiceNow Developer will be responsible for building, configuring, and enhancing ServiceNow solutions while ensuring reliability, scalability, and alignment with business requirements. This role requires hands-on development expertise, strong integration knowledge, and the ability to collaborate with technical teams to deliver effective platform solutions.
Requirements:
The ideal candidate is an experienced ServiceNow professional with strong development skills and a proven ability to deliver enterprise-grade solutions. They have experience with platform configuration, integrations, automation, and IT service management processes, along with the ability to work effectively in complex technical environments.