patient registration rep

Returning candidates, log in here! PATIENT REGISTRATION REP Requisition ID 2026-479355 Department Patient Registration Hours / Pay Period 8 Shift Day Standard Hours Monday to Friday everyother weekend Location CA-SANTA MARIA Posted Pay Range $25.00 - $31.40 /hour Company Name Marian Regional Medical Center Telecommute No Where You’ll Work Founded in 1940, Dignity Health - Marian Regional Medical Center is a 191-bed, acute care, nonprofit hospital located in Santa Maria, California. Serving over 250,000 patients annually, the hospital offers a full complement of services including Level II Trauma Center, Level III NICU, cancer care, orthopedics, and stroke care. Additionally, Marian Regional Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and the only healthcare facility on the Central Coast to offer ECMO.One Community. One Mission. One California  Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.FUNCTIONS AND RESPONSIBILITIES RegistrationMaintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.Properly identifies the patient to ensure medical record numbers are not duplicated.Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified.Identifies all forms requiring patient/guarantor signature and obtains signatures.Ensures all required documents are scanned into the appropriate system(s).Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.).Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live.Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas.Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process.In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required.Monitors and addresses tasks associated with the Mede/Analytics PAI tool.Authorization, Verification, and ComplianceFollows approved scripting,...